Mindpath Health Psychiatrists & Therapists - Cerritos

Laura B. 

on Birdeye

2 years ago

MindPath Health is the only organization who has Drs taking juvenile patients who also takes our insurance, so we’re stuck but if you are able to save yourself by going to another network, you definitely should. Our psychiatrist has flat out told us he is beyond capacity and has no time for anything aside from medication maintenance. I cannot get a human on the phone unless I am pretending to be interested in becoming a new client. Everything else goes to VM and I never get a call back. The front desk people are nice but man... read more

Laura B. 

on Birdeye

2 years ago

This is the only company my insurance will cover who has space for juvenile clients. So we’re stuck. Our psychiatrist is overworked and literally told us he can do nothing but prescribe medication. If I want to get a person on the phone, I have to pretend to be a potential new client. Everything else goes to voicemail. Some of the front office workers are nice if I can get to them, but many don’t know what to do aside from send me to voicemail. I have never been able to get a manager on the phone. They’re always out or away.... read more