Mindpath Health Psychiatrists & Therapists - Charlotte

Alyson H 

on Google

2 weeks ago

Love Mindpath Health! Great care and amazing employees! This morning I spoke with Tawanna, (I believe she works in the department that deals with prior authorization for medication). She was SO friendly, upbeat and helpful. She is the kind of person that would have a positive impact on a person's life. She deserves a raise and all the high fives! A++++++!+! 

Aaron Rhoney 

on Google

3 months ago

The clinicians here have been great. I have thoroughly enjoyed and appreciated and benefitted from my relationship with both of my providers here. However, as others have said, working with Mindpath has been a nightmare and they finally pushed me over the edge. Their portal refuses to ever let you make an appointment, calling them to make an appointment usually results is a voicemail and no returned call, and gods forbid you ever miss an appointment. Miss one (1) appointment in six years and you get to enjoy their $100 misse... read more

Ash Lane 

on Google

9 months ago

While I am very happy with my clinician, He is the only thing about this place that's good in my experience. The office staff as well as any patient interfaces, apps and schedulers are not something I would recommend for anyone who wants a straightforward way to keep up with and schedule mental health appts. They do not make it easy to do anything except pay them, and even then make sure that they're not overcharging you. They overcharged me by $30 an appointment for 8-10 appointments and then instead of refunding my over... read more

Mike Maddox 

on Google

8 months ago

I may just be the unluckiest person here, but I've had cancellations twice when I needed care the most. Sometimes the office staff are friendly, sometimes not - regardless, they're not helpful. My provider is ok, but inconsistencies are having a negative affect on my well-being. Overall, wouldn't recommend. Edit 10/23: I'm not saying that Mindpath isn't capable of doing good and helping people, but I just read that they're owned by a private equity firm who's focus is growth and profit. Take that as you will. Response to t... read more

Mark D Worthen PsyD 

on Google

2 months ago

Some good doctors, but they are the most disorganized, unresponsive, poorly managed healthcare organization I have ever interacted with. I discovered why: They were bought out by a private equity firm, which has since pushed staff to increase profits at the expense of patient care. Search for these articles: "Private Equity’s Inroads Into Mental Health Bring Concern" and "Mindpath seemed like a success story for private equity in mental health. Now, it’s a cautionary tale." They do not return phone calls. Their "patient po... read more