Mindpath Health Psychiatrists & Therapists - Greensboro

Liana Corbin 

on Google

2 months ago

We like our provider fine. But the organization is a total mess. Our pharmacy told us that our provider is no longer in the Medicaid system but if it is true we have NEVER been notified by the change. We have tried repeatedly to reach out,only to be told they are looking into it but no one will tell us what is going on or is returning our calls or messages 

Makayla Hall 

on Google

4 months ago

Super disappointing company - billing and accounting only interested in money. I’ve been a patient for 2-3 years, monthly appointments. I’ve never missed an appointment. I missed one and they will not budge on the fee ($60). I asked for a one time courtesy and they wouldn’t budge. The representative said they aren’t even allowed to escalate to a supervisor. I absolutely love Lauren - she is one of the most helpful providers I’ve ever had. But MindPath is operating like a money hungry corporation. *editing to add, supervisor... read more

Phyllis Mueller 

on Google

3 weeks ago

After a follow-up visit with my therapist, I had another appointment scheduled. Later I needed to verify some information. I called the number on the business card and after endless prompts I ended up in the billing dept. They had no idea how to transfer me to the right person. So, I have no idea how to talk with someone at the practice. Very mystified why a valid phone number is not shown to speak to someone at the location by phone. 

Elizabeth Buchanan 

on Google

2 months ago

I’ve had good experiences with Mindpath as far as medication management and providers I’ve worked with, however it has been an ordeal to get scheduled or to get in contact with their front office for prescription refills and scheduling adjustments especially if you’ve missed an appointment or your usual provider is unavailable. I’ve had several occasions where I needed to reschedule an appointment and the online scheduler was not working, then when I call the local office I will only get their voicemail during regular hours ... read more

Josh Cooper 

on Google

2 months ago

Mindpath was able to schedule me an on demand appt, same day, after my previous provider wasn't able to accept my updated insurance. So grateful for them and looking forward to making them my primary care location.