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Monarch Behavioral Health Outpatient Office - Gastonia
- Counseling & Mental Health
- Gastonia, NC
About this business
Location details
2505 B Court Drive, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I still suffer to this day because of their mistreatment as a volunteer patient. I never asked for any medicine, all I asked for was help with my mental health condition. (I begged) After being assaulted, tortured and discriminated against by Monarch and others multiple time under their care, I begged for proper treatment but instead of help, they only provided hurt, hate, and incompetence. I was retaliated against by Monarch for leaving a bad review and a complaint on google reviews also. A doctor who said she was dr smit... read more
Business response:
As a Joint Commission-accredited organization, Monarch welcomes feedback about our services. It is an important part of how we evaluate and improve the care we provide. Feedback can be shared through patient surveys, online reviews, social media, our Google business profile or directly by emailing complaints@monarchnc.org or calling (800) 342-1598.
Monarch Behavioral Health Outpatient Office - Gastonia CUSTOMER SERVICE +1 (805)- 41O 56OO Monarch Behavioral Health Outpatient Office - Gastonia PHONE NUMBER +1 (805)- 41O 56OO Monarch Behavioral Health Outpatient Office - Gastonia CUSTOMER SERVICE +1 (805)- 41O 56OO Monarch Behavioral Health Outpatient Office - Gastonia PHONE NUMBER +1 (805)- 41O 56OO Monarch Behavioral Health Outpatient Office - Gastonia CUSTOMER SERVICE +1 (805)- 41O 56OO Monarch Behavioral Health Outpatient Office - Gastonia PHONE NUMBER +1 (805)- 41O 5... read more
I came here seeking assistance for my severe anxiety, but I've only been offered antidepressants. While I'm not experiencing sadness, my eating habits are consistent, my weight is stable, and I have no trouble concentrating or making decisions. I've never had suicidal thoughts, nor do I experience physical pain. Everyone in my family see's I have severe anxiety issues but monarch does not seem to believe me. Despite these factors, my anxiety has severely impacted my life for over 25 years, making it difficult for me to leave... read more
Business response:
Hi, Scott. We’ve shared your feedback with staff from the office you've reviewed and we’d like the chance to resolve the challenges you cited. If you contact our complaints team by emailing complaints@monarchnc.org or calling (800) 342-1598, you also have the option to remain anonymous, but it gives us the opportunity to correct the challenges you reported.
Frequently asked questions about Monarch Behavioral Health Outpatient Office - Gastonia
How is Monarch Behavioral Health Outpatient Office - Gastonia rated?
Monarch Behavioral Health Outpatient Office - Gastonia has a 4.4 star rating with 218 reviews.
When is Monarch Behavioral Health Outpatient Office - Gastonia open?
Monarch Behavioral Health Outpatient Office - Gastonia is closed now. It will open at 8:00 a.m.