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Monarch Behavioral Health Outpatient Office - Wake Forest
- Counseling & Mental Health
- Wake Forest, NC
About this business
Location details
350 E Holding Ave, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place has been the worst experience for my mental health care or it was just the nurse practitioner I was assigned that was just bad at her job. I moved from the west coast and have been on certain medications for well over 15 years, the person "caring" for me did not listen and put me on multiple medications that I have never been on and made the whole situation worse. She forgot to refill of a medication that had terrible withdrawals symptoms so after calling Monarch they told me to go to their Urgent Care center an h... read more
Monarch accepts Medicaid and IPRS-State Funded Insurance. They help some of the most vulnerable citizens in Wake County receive therapy and support in the public setting.
Monarch has been a very valuable resource for mental health services, counseling and medications. The people who work there are kind, helpful and compassionate. After suffering for years from major depressive episodes that were medication-resistant, I found the right counselor (Stacy) and combination of meds to bring me out of the darkness. Thank goodness for Monarch!
During a time of crisis, and not able to wait to see a local psychiatrist, I was directed here. I walked in at 8am and waited 3 hours. The psychiatrist who was assigned to me quit and I wasn't notified until I called to cancel an appointment. They are not up front about bills and payments. After my first visit, I asked how much I owed and was told nothing. I knew that was wrong and asked again after my second visit, where I paid for both my first and second visit. I've since stopped going to Monarch, but now I'm getting bill... read more
This is the first mental health wellness establishment that I’ve ever been to where I need a ‘nurse evaluation’ before my actual psych/medication evaluation appointment? It’s ridiculous. It makes me mad that I just can’t make an appointment for a psychiatrist on a day where the nurse’s evaluation is on— which would be convenient for me. I’ve been told two times where I’d log on to doxy for my appointment. And be told ‘Your appointment is tomorrow’ when I would think it was that DAY at that TIME. When I call customer service... read more
Frequently asked questions about Monarch Behavioral Health Outpatient Office - Wake Forest
How is Monarch Behavioral Health Outpatient Office - Wake Forest rated?
Monarch Behavioral Health Outpatient Office - Wake Forest has a 3.8 star rating with 11 reviews.
When is Monarch Behavioral Health Outpatient Office - Wake Forest open?
Monarch Behavioral Health Outpatient Office - Wake Forest is closed now. It will open at 8:00 a.m.