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Monarch Behavioral Health Outpatient Office - Wake Forest
- Counseling & Mental Health
- Wake Forest, NC
About this business
Location details
350 E Holding Ave, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | 8:00 a.m. to 12:00 p.m. 1:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went here for a mental health assessment 3 times all times they said they couldn’t. They booked me and my husband for a video call then didn’t give instructions for when or how to do that. Just links. Then they said they could only register my brother not give him any assessment for two months out. Don’t come here if you need help soon.
Does this facility and its employees know they advertise “ walk in appts” and crisis intervention? Not helpful when someone calls and they’re told to come in, then go in and are given a number to call. That is very sad. If you can’t provide the services then don’t offer them. Do you know the strength it takes for an 18 year old to ask for help?? And we wonder why we fall short in this area for assistance.
This place has been the worst experience for my mental health care or it was just the nurse practitioner I was assigned that was just bad at her job. I moved from the west coast and have been on certain medications for well over 15 years, the person "caring" for me did not listen and put me on multiple medications that I have never been on and made the whole situation worse. She forgot to refill of a medication that had terrible withdrawals symptoms so after calling Monarch they told me to go to their Urgent Care center an h... read more
Monarch accepts Medicaid and IPRS-State Funded Insurance. They help some of the most vulnerable citizens in Wake County receive therapy and support in the public setting.
During a time of crisis, and not able to wait to see a local psychiatrist, I was directed here. I walked in at 8am and waited 3 hours. The psychiatrist who was assigned to me quit and I wasn't notified until I called to cancel an appointment. They are not up front about bills and payments. After my first visit, I asked how much I owed and was told nothing. I knew that was wrong and asked again after my second visit, where I paid for both my first and second visit. I've since stopped going to Monarch, but now I'm getting bill... read more
Frequently asked questions about Monarch Behavioral Health Outpatient Office - Wake Forest
How is Monarch Behavioral Health Outpatient Office - Wake Forest rated?
Monarch Behavioral Health Outpatient Office - Wake Forest has a 3.5 star rating with 14 reviews.
When is Monarch Behavioral Health Outpatient Office - Wake Forest open?
Monarch Behavioral Health Outpatient Office - Wake Forest is closed now. It will open on Friday at 8:00 a.m.