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Moneypenny (formerly VoiceNation)
- Telecommunications
- Duluth, GA
About this business
From VoiceNation "Focus on your growing your business, and leave the phone calls to us. Offering the best in 24/7 live answering services for entrepreneurs and businesses of all sizes. Bilingual operators available!
Location details
2915 Premiere Pkwy Suite 200B, Duluth, GA, 30097, United States
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The Andruss Motel is a very small business I run by myself with the help of a handful of vendors making me somewhat of an expert on starting up service. Without question VoiceNation has the most helpful, professional and personable staff I’ve ever dealt with. From sales to onboarding they have been a dream. We are just starting their service, but I have no worries at all in fact I’m excited to get feedback from my customers because I know it will all be amazing!
I have been using VoiceNation for over a year now and the wonderful customer service has never waivered, which was not the case with other answering services I have used in the past. They have also been very easy to work with and are an asset to my company! Thank you to everyone at VoiceNation!
Terrible experience even trying to get connected to sales. They promised to call at a specific time and didn’t, when I call back the lady Iliana was super rude and then they just kept bouncing me from one random person to the next. Was hilarious. If that’s how they treat you when you are trying to pay them for a service imagine how they treat your customers. The company is a joke in my book
Onboarding with VoiceNation was an excellent experience, from the first call with Debbie for signup, to the second call with Bailey for intake. VoiceNation is an excellent choice for answering service!
I am incredibly disappointed with the level of customer service provided by Voice Nation. Last week, I called to cancel my subscription and requested a refund. To my dismay, I was repeatedly transferred to a line where no one answered my calls. After finally getting through, several support representatives assured me that they would create a ticket for my concern. However, it has been a week, and my account has not yet been canceled, and to make matters worse, I was charged for a service I explicitly asked to be canceled. T... read more
Frequently asked questions about Moneypenny (formerly VoiceNation)
How is Moneypenny (formerly VoiceNation) rated?
Moneypenny (formerly VoiceNation) has a 4.9 star rating with 110 reviews.
When is Moneypenny (formerly VoiceNation) open?
Moneypenny (formerly VoiceNation) is open now. It is open 24/7.