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iStorage
- Self Storage
- Pittsburgh, PA
About this business
Location details
1134 Universal Rd, Pittsburgh, PA, 15235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Greedy company! Just raised my monthly rent by 25% effective 01 April 2024. This follows a steady notification of annual or semi-annual notifications of rent increases over the last 2 years. I highly recommend you look at other options as this company is clearly looking at getting rich off poor people.
Business response:
We apologize for any inconvenience, John. Our rates are adjusted periodically to reflect market conditions and ensure we can continue to provide top-notch service. If you have any concerns, please feel free to reach out to us at (412) 795-1713.
Greedy company! Just raised my monthly rent by 25% effective 01 April 2024. This follows a steady notification of annual or semi-annual notifications of rent increases over the last 2 years. I highly recommend you look at other options as this company is clearly looking at getting rich off poor people.
Business response:
We apologize for any inconvenience caused by the recent rent increase. Our rates are based on market conditions and operational costs. If you have any further concerns, please feel free to contact us at (412) 795-1713.
Stay as far away from this company as possible !! It is a “bate and switch” operation!! “Get a free month and a reasonable rate” NOT FOR LONG!!! They have upped my rent TWICE a year for the 4 or so years I’ve been there !! No customer loyalty!! We have never missed a payment in all that time / we are renting an UNHEATED GARAGE... on what planet do expenses for THAT increase twice a year ?!?! OH and they’ve promised to fix the broken door for the past 4 months and it is not fixed / there is big turnover as well in the office ... read more
Business response:
We apologize for any inconvenience you have experienced, Cheryl. We understand your frustration with the rent increases and the delay in fixing the broken door. We strive to provide excellent customer service and will address these concerns promptly. Please contact us at (412) 795-1713 so we can work towards a resolution.
Move in apparently bought out the storage units I rent and of course up goes the rental fees 36$ a month what a joke just like most big storage facilities I'm sure it will be a yearly thing avoid at all cost I'll be moving my stuff within the month thanks for ruining a good thing. 👍
Business response:
Hello Lucas. We are sorry to hear about your dissatisfaction. Rates are subject to change due to increases in labor and maintenance costs. It is not an action we take often or lightly, and it is done to provide a better experience for our customers through maintaining and upgrading facilities. For more information on this topic, please see your lease agreement. For further assistance, you can reach us at customerservice@nsabrands.com. Sincerely, Moove In Self Storage
Frequently asked questions about iStorage
How is iStorage rated?
iStorage has a 4.5 star rating with 52 reviews.
When is iStorage open?
iStorage is open now. It will close at 10:00 p.m.