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1492 S Independence Blvd Ste 101, Virginia Beach, VA, 23462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
While buying a new home is exciting and everything looks good closing day we were hit with poor workmanship in our homes from the day of closing at Village Point. In closing day we were told by Jamaar our flooring would be replaced due to poor seams and missing pieces of flooring. While that was honored our flooring was redone and pink glue is showing through and that has not been replaced. Our primary bathroom shower door was installed to the wrong side so you had to walk into a bench seat which is not compliant to ADA, and... read more
Business response:
We hear her frustration and recognize the importance of home ownership. Unlike many builders, Napolitano Homes proudly offers a comprehensive one-year warranty to cover specific issues that may arise after closing, and we stand firmly behind our warranty department. While we respect this customer's perspective, our records tell a different story. During the warranty period, we addressed all reported issues and maintained consistent communication with the homeowner. The specific claims in this review do not align with our doc... read more
While buying a new home is exciting and everything looks good closing day we were hit with poor workmanship in our homes from the day of closing at Village Point. In closing day we were told by Jamaar our flooring would be replaced due to poor seams and missing pieces of flooring. While that was honored our flooring was redone and pink glue is showing through and that has not been replaced. Our primary bathroom shower door was installed to the wrong side so you had to walk into a bench seat which is not compliant to ADA, and... read more
These people build homes and not building them correctly. They hire people but making several mistakes and not wanting to fix it. Water issues in my garage from cider blocks and porch is not level due to holding water that takes 3 days to dry. Driveway cracking from bad concrete. You call or email and will and have been getting avoided. Bout to get a lawyer involved because I shouldn’t be going through these issues on a brand new house. Napolitano homes South independence Blvd Va. Beach Va
Napolitano Homes has a 3.4 star rating with 29 reviews.
Napolitano Homes is closed now. It will open on Monday at 8:30 a.m.