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Nature2 Spa Stick Mineral Sanitizer W20750
About this business
Looks USED! This time unit looked terrible right out of the box. Looks used. Never had this appearance before.
Business response:
Hi Arthur, It is strange that product would show up in that condition right out of the box. We recommend you contact the Amazon seller to request a refund of the product. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Arrived broken and leaking (posted by Jay) I ordered two from lomems serire. The two cartridges arrived, both with inside portion broken. Black granules were all over the inside of the Amazon box and the outer, Amazon box was undamaged. There was black charcoal-like dust all over both cartridges. I am returning these for refund as I can't put these in my hot tub.
Business response:
Hello Jay, Thank you for your review. We are unable to assist with the return of your damaged item. We recommend contacting the seller for a replacement, or refund. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Mineral stick arrived with damaged packaging and carbon was all ... Mineral stick arrived with damaged packaging and carbon was all over the stick and pieces were falling out--looked used.
Business response:
Hello Heather, We are sorry to hear that your product was damaged upon delivery, please contact the seller for assistance with your specific issue. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Damaged on delivery My product was delivered damaged. :(
Business response:
Hello VW, Thank you for your review. We apologize, but we are unable to help replace your damaged product. We recommend contacting the seller, and informing them of the damage. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Doesn't fit well and makes hot tub cloudy. Learn ... Doesn't fit well and makes hot tub cloudy. Learn to balance the hot tub and you won't need this product.
Business response:
Hello Marie, Thank you for your review. We'd like to speak to you regarding the improper fit, and chemical balancing issues you are experiencing. Please reach out to our technical support department at (800) 822-7933 for assistance. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not Working for Me I've been using this system for a month now and it just doesn't work. That odor that people refer to is due to bacteria, which is gross! I used the scented MPS but that doesn't cover the smell. I ended up adding dichlor twice a week to keep the odor away, but if I have to add more chemicals then we can definitely say that this isn't a natural solution. Also, my spa is often cloudy and the MPS doesn't help as much as it should.
Business response:
Hi Donna, We're sorry you've been having difficulty maintaining a healthy low-chemical balance in your spa. It's important to follow the low-chlorine recipe outlined in the Nature2 Spa product manual to maintain equilibrium in your spa, avoiding health hazards. This means a small amount of chlorine (just 0.5 ppm) may be needed to maintain crystal clear water. You won't feel, smell, or be affected by chlorine at this low level. Please refer to the product manual to ensure you are following the instructions closely: https://... read more
Mineral stick plus ozonator not powerful enough I used this product in combination with my built-in ozonator. According to the manufacturer this combination would be sufficient for sanitizing the spa. After a few uses, the water was cloudy and smelled funky like there was bacterial growth. This also caused some skin issues for me. I found that even with weekly shocking as directed, the mineral stick/ozonator combination is not enough to sanitize the water on its own. I'm still using the mineral stick, but after every time we... read more
Business response:
Hello M. Sullivan, Thank you for feedback, and we'd like to help resolve your water balancing issue. Our technical support representatives are ready to assist you, and can be reached at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
One Star Made my hot tub smell disgusting.
Business response:
Hello Fairy Gardens, Thank you for your review. We would like to walk you through some water balancing solutions. Please reach out to our technical support department, they can be reached at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Will never go back to chemicals. I love having a clean spa without the smell of chlorine or bromine.
Frequently asked questions about Nature2 Spa Stick Mineral Sanitizer W20750
How is Nature2 Spa Stick Mineral Sanitizer W20750 rated?
Nature2 Spa Stick Mineral Sanitizer W20750 has a 4.5 star rating with 1,687 reviews.
When is Nature2 Spa Stick Mineral Sanitizer W20750 open?
Nature2 Spa Stick Mineral Sanitizer W20750 is closed now. It will open tomorrow at 9:00 a.m.