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Navia Benefit Solutions formerly Administrative Solutions
- Financial Services
- Fresno, CA
About this business
Navia is a national, consumer-directed benefits provider serving 9,000+ employers across all 50 states. The company provides comprehensive health and compliance solutions to employers and consumers, and offers industry-leading customer service, communications, and technology. Founded in 1989, Navia began as Flex-Plan Services, and over the years has grown into one of the nation’s premier benefit providers. Navia offers FSA, HSA, HRA, Commuter, Wellness, and COBRA administration.
Location details
5260 N Palm Ave, #300, Fresno, CA, 93704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me start by saying if I could give negative stars I would. This company is hideous in every type of way. I have to constantly provide information as they state " insufficient documentation ". Not sure who is in charge of processing claims because surely they need another profession. My claims clearly state and show the date of service, type of service, provider info, all my patient info and amount billed. I wish my employer would choose a more competent company, as they clearly lack the knowledge. To also add the custo... read more
NO star, unfortunately, I have to provide 1. Why does it take SO LONG to receive a denial or even reinbursements. If you can't handle the volume of reinbursement, you should not be in this business! It is frustrating for your company to be holding over 10k of my money, and take SEVERAL months to 1. deny, and 2. to even issue a check. The timeline is ridicoulous. The speed, of service and customer service is HORRIBLE!
Horrible customer service
Waiting over 3 months for reimbursements.
Frequently asked questions about Navia Benefit Solutions formerly Administrative Solutions
How is Navia Benefit Solutions formerly Administrative Solutions rated?
Navia Benefit Solutions formerly Administrative Solutions has a 5 star rating with 2 reviews.
When is Navia Benefit Solutions formerly Administrative Solutions open?
Navia Benefit Solutions formerly Administrative Solutions is closed now. It will open tomorrow at 8:00 a.m.