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Neighbors Credit Union

3.5

About this business

We have ITM with Live Agent Drive-up available from 09:00 AM to 07:00 PM About Neighbors Credit Union Our Mission Providing awesome member experiences through innovative products, superior service and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice. Who We Are On March 16, 1928, Neighbors Credit Union (formerly St. Louis Postal Credit Union) was created in a shoebox and a dream; t... read more

Location details

15928 Manchester Rd, Ellisville, MO, 63011, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.521 reviews
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msletmeknow79's profile image
msletmeknow79 
5 years ago

its good to know that a customer service rep and myself needed help with my account and the supervisor Lisa was not willing to help. not only did she not return my call after I left a voicemail for her she also did not return my call after the associate sent her a message to call me also. Good to know when people need help with their accounts she picks and choose whom she wants to help. I see why people like banks better instead of credit unions. This is why, because they are more helpful. I have been with this credit union ... read more

Chelsea Ebker's profile image
Chelsea Ebker 
3 years ago

Great experience obtaining an auto loan with Ashlee. She was prompt, attentive to detail and very personable to work with. She got our loan closed quickly so we could get the vehicle we wanted before it was no longer available. I would definitely do business here again. 

Zoe Lee's profile image
Zoe Lee 
2 years ago

Credit union is really horrible in holding your funds. Everytime I deposit a check they have to hold it for 5-7 days. The customer service in both Manchester location and Ellisville when you asked them for help they don’t know and very short. I would never recommend this bank at all. Customer service suck all the time. Go to a regular banking it’s much better option and treat you better. 

amanda Crafford's profile image
amanda Crafford 
4 years ago

Megan Houlihan, Lisa Creed and Tarlice Artis at Neighbors Credit Union in Ellisville are FANTASTIC! They were all so personable, fast, efficient, knowledgeable and went the extra mile to help me get pre-approved for a car loan and then complete the car loan quickly! I truly felt that they took pride in their work and wanted my husband and I to be pleased with our car purchase. I have been a member of another bank for over 20 years and never in all that time experienced the kind of friendly, fast and helpful service that th... read more

C R's profile image
2 years ago

People do not have to utilize this credit Union. I came thorough the line the lady working from home had a scarf on her head and a rude disposition- cut me off. It sucks that COVID killed customer service and some places are ok w that. When I work from home I at least dress from the neck up - sheesh. 

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Frequently asked questions about Neighbors Credit Union

How is Neighbors Credit Union rated?

Neighbors Credit Union has a 3.5 star rating with 21 reviews. 

When is Neighbors Credit Union open?

Neighbors Credit Union is closed now. It will open at 10:00 a.m.