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Nelson Propane Gas, Inc.
- Propane
- Longview, TX
About this business
Nelson Propane operates 14 locations in Greater Dallas to provide homeowners and business owners with premium propane delivery and heating service. Whether you're in need of equipment installation, repair services, or on-time propane gas delivery, our team looks forward to meeting and exceeding your expectations using old-fashioned values including honesty and hard work. If you live or work in Navarro, Freestone, Limestone, Dallas, Tarrant, Johnson, Ellis, Hill, Houston, Henderson, Van Sandt, Smith, Cherokee, or Anderson Cou... read more
Location details
4801 Gilmer Rd, Longview, TX, 75604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When you were good, you were great! But that great customer service hasn't been available for months and months now. You had our business to lose and you 1000% did just that. Multiple requests for tank refills were met with silence or unkept promises. You tried your best to leave us in the lurch during the recent cold snap. Joke's on you. We found another provider who understands customer service. Not only that, but we're doing our best to lead all of our neighbors to our new propane provider as well.
Praise the Lord. I have automatic refill. It saves me worry and concern when I forget to check the tank. (Many years ago, I experienced running out.). Staff is very knowledgeable, friendly and professional.
The Nelson Propane guy who brought us a 250 gal. tank for our new house earned his pay for the day. It was no easy task getting to the propane connection under our house, but the Nelson Propane guy (and my husband 😉) had to figure out where the connection should be to create an access door in the right place because the company that did the skirting on our house didn't leave an access point. They also had to free the connection from where the skirting guys had shoved it back and jammed it behind one of the concrete block pi... read more
These people are the best. The best customer service people too. Starting with Kayla in the office, to Richard and Trent in the field. I just moved and didn't want to change propane companies and was unsure Nelson serviced where I was moving to, but Kayla, wow, made several calls to other offices to make sure they did, so I could keep my tank and them as suppliers. They are awesome!!!
Nelson propane is a good supplier that is easy to work with and takes good care of our propane needs! I’ve been using them for several years now and I’m very happy with their service!
Frequently asked questions about Nelson Propane Gas, Inc.
How is Nelson Propane Gas, Inc. rated?
Nelson Propane Gas, Inc. has a 4.9 star rating with 56 reviews.
When is Nelson Propane Gas, Inc. open?
Nelson Propane Gas, Inc. is closed now. It will open on Monday at 8:00 a.m.