This profile has been claimed by the business owner or representative.
8739 Commerce Dr, Bonita Springs, FL, 34135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Dr. A is one of the best doctors I've ever met! She pays attention to detail and truly cares for each and every animal she sees. She truly listens to you and your concerns. I would recommend her to anyone.
I am beyond frustrated with this pet clinic. We reached out because one of my cats had a severely infected stomach, and on top of that, she's been meowing constantly at night. We were desperate for real help, but they brushed it off as a behavioral issue, which it absolutely was not. When we asked for other options, the staff got an attitude, as if we were just a bother. They didn't even do a proper exam when they gave my other cat a shot, we had to hold her ourselves because they couldn't handle her. Yet, despite this bare ... read more
Business response:
Hi Arielle, thank you for sharing your feedback. We’re sorry to hear you left feeling frustrated, as our goal is always to provide compassionate care for both our patients and their owners. In situations where pets are especially fearful or stressed, our team works to prioritize safety and minimize additional anxiety for everyone involved. This can include suggesting a sedative, or allowing the owner to hold the pet to provide additional comfort and support. We can confirm that both pets were evaluated by our veterinary team... read more
I had my dog stay for a week while on a cruise. He came back with an skin infection (hairloss around the anus poop stuck to the hair and he had a uti. No one could bother to call me back so I'm leaving a review based on my experience. 420$ for boarding plus now 600$ vet bills from the boarding. Not worth it. Have someone come to your house it's cleaner and wayyyyyyy cheaper!
Business response:
Hi Lisa, thank you for bringing this experience to our attention. The health and safety of the pets in our care is the top priority of Pet Paradise, and we are so sorry to learn of your recent experience. May a member of our team contact you directly to learn more?
Avoid this place at all cost. I had a monthly care membership which I felt I no longer needed so requested that I return to regular vet services as needed. Today when my pets are due their annual vaccinations I find out they closed out my records completely and refuse to see my pets because I canceled their care plan. Just go somewhere else and avoid the headache.
Business response:
We are sorry to hear that your experience did not meet your expectations. May a member of management contact you to learn more?
NewDay Veterinary Care Bonita Springs has a 3.5 star rating with 21 reviews.
NewDay Veterinary Care Bonita Springs is closed now. It will open tomorrow at 9:00 a.m.