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Nivine Y El-Refai, BDS, DDS, MSD Inc

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About this business

Thank you for your interest in Gentle Endodontics. We are specialist members of the American Association of Endodontists. We look forward to being of service to you. Our expert team, led by respected endodontic specialist Dr. El-Refai, includes an experienced endodontic staff. We provide the highest standard of professional care in a friendly, comfortable environment. By referring you to our office, your dentist has shown their concern that you receive the finest endodontic care possible. Our goal is to provide unsurpassed ... read more

Location details

3985 Medina Road, #160, Medina, OH, 44256, United States

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Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 1:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
5.0264 reviews
19 reviews have no rating
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Debora R.'s profile image
Debora R. 
on Birdeye

a week ago

Dr. El-Refai and her staff were very polite. Dr. El-Refai was very thorough and explained everything in detail that she was checking when dealing with my teeth. I would highly recommend her to anyone needing dental work. 

Business response:

Thank you Debora for the kind words. We appreciate your positive feedback.  

Tim K.'s profile image
Tim K. 
on Birdeye

a month ago

Professional and polite. Only one thing that I wish it was less expensive 

Marianne H.'s profile image
Marianne H. 
on Birdeye

3 months ago

Dr. El- Refai and staff very professional and friendly and the care I received could not have been better. I have already recommended their office to others. 

Business response:

Thank you for your kind words Marianne. We are glad we could provide you with a positive experience. 

Elizabeth S.'s profile image
Elizabeth S. 
on Birdeye

3 months ago

All the steps of the root canal procedure were explained to me carefully so that I knew what was going to happen. The procedure was not painful for me. All staff and Dr. El-Refai were very nice on each visit. 

Business response:

Thank you so much for the kind words. We are glad we provided a positive experience for you. 

Jessica O.'s profile image
Jessica O. 
on Birdeye

4 months ago

I was very comfortable and was informed of every step that would be taken. I appreciated being told if I used a card I would be charged a percentage. There were no surprises ! 

Business response:

Thanks Jessica for the review. We are glad we provided you with a great experience. Take care 

Joy B.'s profile image
Joy B. 
on Birdeye

5 months ago

The doctor is very knowledgeable, patient and gentle. She explained every step of the procedure. The got me in immediately when I needed them. I highly recommend anyone who needs them! 

Business response:

Thank you for your review. We are glad you had a great experience with us.  

Teriann R.'s profile image
Teriann R. 
on Birdeye

5 months ago

Dr El-Refai and her team are wonderful! Very friendly, professional and caring! Dr El-Refai is very thorough and explains everything. Very gentle and helped me to relax. I would definitely remind Dr El-Refai to others! 

Business response:

Hi, Teriann. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Wilmer M.'s profile image
Wilmer M. 
on Birdeye

7 months ago

Great staff and top notch care. Would recommend to anyone 

Business response:

Hi, Wilmer. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Mrs Margaret E.'s profile image
Mrs Margaret E. 
on Birdeye

8 months ago

I have an infection in a tooth with a root canal. I was able to immediately get an appt with Dr. El-Refai. The office staff were very friendly and professional. Dr. El-Refai did a thorough exam and suggested a Cone Beam CT Scan and I agreed. Dr. El-Refai explained the results of the scan in such detail that I completely understood what was going on with my tooth. The scan showed a hairline fracture in my tooth. Dr. El-Refai gave me all my options and recommended not to fix the root canal and suggested another route. Her thor... read more

Frequently asked questions about Nivine Y El-Refai, BDS, DDS, MSD Inc

How is Nivine Y El-Refai, BDS, DDS, MSD Inc rated?

Nivine Y El-Refai, BDS, DDS, MSD Inc has a 5 star rating with 264 reviews. 

When is Nivine Y El-Refai, BDS, DDS, MSD Inc open?

Nivine Y El-Refai, BDS, DDS, MSD Inc is closed now. It will open on Monday at 7:00 a.m.