North Carolina Specialty Hospital

Carmen R. 

on Google

3 months ago

I had my hip replaced here 2 days ago. My surgeon Dr. Rhett Hallows is top notch. He did a great job and his team are all incredible. The nurses who cared for me are all awesome! I felt very cared about and the nurses were all very attentive to me. The PT lady Sue was great. The food at the hospital is absolutely delicious also! No complaints at all. Thank you all for everything! 

Maria Candelaria 

on Google

2 months ago

Had spinal surgery at NCSH yesterday and the experience was a superlative. Staff was exceptional, responsive and caring. Dr.Madsen corrected a previous spinal surgery done in another state and then some. The results were all I wished for, his skill and demeanor providing relief and great assurance. The hospital accommodations were excellent and the food prepared from scratch and was delicious. 

Laurie Sawyer 

on Google

a month ago

While the surgeons themselves and the staff in the pre-op, OR, and post-op do a great job, the billing department leaves so much to be desired that it has made seriously evaluate whether I would ever have another procedure at this facility. My son had surgery there on 5/14/25 and my claim was quickly paid by BCBSNC. That said, the night before surgery I received a call suggesting I pay over $5K at the time of check in, but the surgery could be performed if I paid a minimum of $2900 and some change. I did this the day of surg... read more

Katie McDonald 

on Google

5 months ago

In December of 2024 I went into NCSH for cataract surgery. They asked for a payment of what my insurance would not pay up front. I gave them that payment. 30 days later I find out that my insurance covered almost $400 more than NCSH thought. I have been trying to get this money back since January 1. NO ONE RETURNS A PHONE CALL. I have even left two message for Mr. Hessey, their CFO as no one from Billing calls me. I have probably left 15 message. Mr. Hessey does not respond either. I would NEVER recommend this facility... read more

Elizabeth Smith 

on Google

6 months ago

The medical staff was good and overall I had a decent experience with my procedure. My surgeon was from another practice, however, and she was excellent. But, NC Specialty functions very much as a private, for-profit center. I felt pretty rushed out the door after my surgery, and then they charged me (up-front, before my procedure) multi-thousands of dollars in excess of my potion of my cost of my care. Over the weeks, I heard back on any overpayments from my other providers without having to make a significant effort. ... read more