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Northwest Self Storage
- Self Storage
- Corvallis, OR
About this business
Location details
505 NW Buchanan Ave, Corvallis, OR, 97330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Kristi is the best on-site manager! She's so friendly and very helpful for any questions you may have. It's very clean, quiet, and secure. The location on Buchanan Ave in Corvallis is slightly hidden but its a plus because if you don't have a unit there, you wouldn't know the units were there! The rent is the best I've seen in Corvallis! The only downfall is there isn't a light inside the unit, the lot lights are pretty good but after dark its difficult to see in your unit without a light.
Business response:
Hi Breann. Thank you for your feedback! We're glad to hear that you had a great experience storing with us. We look forward to continuing to serve you. Sincerely, Northwest Self Storage
kristi and another lady were very helpful during my first experience renting a storage unit. Even though i had a lot of confusion and questions along the way, they were always able to help me out in the most fast and respectful way! This is a great choice if you’re looking for a storage unit. Very nice people, good environment, and a very tidy place! thank you northwest crew!
Business response:
Thank you, Darryen, for leaving us a review. We are glad to hear that you had a positive experience with us. We appreciate your feedback and look forward to continuing to serve you. Sincerely, Northwest Self Storage
I have had a storage unit here for several years. It's safe and dry, and pretty clean. I am disappointed that the rates have gone up so much and so quickly in the last few years. I also wish they would just email me an invoice instead of sending it through the mail. When I do get emails from them, they come from "2031 Northwest." At first I thought it was some crazy spam. Finally realized it was Northwest Self Storage. I wish they would just call it that so it's easy to find when I'm searching for it. Anthony in the office i... read more
Business response:
HelloJane, we are always working to give our customers the best possible experience. We hope to continue building upon the relationship that we have with all of our customers - including you! Thank you for reaching out, and please feel free to contact us with any additional concerns. Sincerely, Northwest Self Storage
Excellent service. Easy to sign up, much ve and arrange for payment. The lady in office, Rachael was wonderful and helped me set up online payment and answered all of our questions
Business response:
Azadeh, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Northwest Self Storage
Great customer service.
Business response:
Stephen, thank you so much for using our facility. We appreciate your business. Sincerely, Northwest Self Storage
There was a break in. Someone 'cut a hole in the fence but couldn't find it' and cut open a a few units. A week after I had one load left to take and took a picture of it and left a half hour before closing. I returned the next day at 5pm and the regional manager was there to inform me I 'had left my unit open all night'. No I didn't. But sure enough the door was wide open and no lock to be seen. I informed the regional and he said it was my fault things were taken because I left the door open. I asked him why he didn't se... read more
Business response:
We're sorry to hear about your negative experience, and we appreciate your feedback, Andrew. Don't hesitate to reach out to us at customerservice@nsabrands.com if you have additional details regarding your experience. We would love the chance to resolve any issues.
Frequently asked questions about Northwest Self Storage
How is Northwest Self Storage rated?
Northwest Self Storage has a 4.4 star rating with 184 reviews.
When is Northwest Self Storage open?
Northwest Self Storage is open now. It will close at 10:00 p.m.