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Northwest Self Storage
- Self Storage
- Spanaway, WA
About this business
Location details
21303 Mountain Hwy E, Spanaway, WA, 98387, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I have been renting a unit on and off at this location for many years. Belinda is one of the most amazing people I've ever met, she is professional, kind and extremely helpful. I enjoy going in the office and chatting with her when I stop by my unit or to pay my bill. The place is clean, very well maintained, many different options of size of units available.
Business response:
Thank you Connie for your kind words. Feedback like this goes a long way towards shaping what we do at Northwest Self Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, Northwest Self Storage
Great customer service. Very helpful and pleasant.
Business response:
Thank you Alan for your kind words. Feedback like this goes a long way towards shaping what we do at Northwest Self Storage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, Northwest Self Storage
My experience renting from your Spanaway location has been truly incredible. The service and help I have received from the manager Balinda has been a difference maker, this has been the best experience I could have ever imagined! Thank you so much!;;
Business response:
Kelly, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Northwest Self Storage
I would highly recommend this storage facility. It was an easy process to rent the unit and also to move in to it. Seems to be quite secure and worry free
Business response:
Kelly, thank you so much for your business! We appreciate your loyalty and look forward to continuing to serve you. Sincerely, Northwest Self Storage
I'm writing this review ( never ever have done this before) I liked NW Self Storage, I have been with them for over 10 years...... but this year they raised the rent on my 5x10 unit almost double ... I'm on a fixed budget and can not afford the additional cost.... so after all these years I'm moving out, they tried to help to lower it, but it was not enough so I moved to a brand new facility for 1/2 the cost...just saying....
Business response:
Thank you for sharing your concerns. We appreciate your feedback and wish you the best at your new storage facility.
It’s now been 4 months since this company stole a months rent 159.00 with auto pay after I moved out. I have contacted the BBB hoping they will be held accountable for stealing from me. They have promised the check was in the mail for 4 months. It hasn’t arrived yet. A TERRIBLE place to do your business. Very sad.
Frequently asked questions about Northwest Self Storage
How is Northwest Self Storage rated?
Northwest Self Storage has a 4.5 star rating with 202 reviews.
When is Northwest Self Storage open?
Northwest Self Storage is open now. It will close at 10:00 p.m.