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Oak House
- Apartments
- Leander, TX
About this business
Location details
2501 Niles Dr, Leander, TX, 78641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
A Pack of Superwomen! I can’t thank the leasing office team enough – especially Christina, Karimah, and Itzli – for their incredible support during my move-in process. They went above and beyond, pulling off what honestly felt like the impossible to make everything happen smoothly for me. From day one, they showed a true personal touch – not just handling paperwork, but really listening to my situation, being patient with my questions, and finding solutions that worked for me. Their professionalism, warmth, and dedication ma... read more
Business response:
Hi Miihir! Thank you for recognizing Christina, Karimah, and Itzli! We're thrilled their personal touch and dedication made your move-in smooth and stress-free. Please let us know if you need anything at all. We are always here for you. ~Your Oak House Team
Verified Renter The Oak House is brand new and it’s not completely finished. The people in the office and maintenance are amazing.
Business response:
Hi there, We're overjoyed to hear about your positive experience at Oak House. Thank you for taking the time to share your feedback. ~Your Oak House Team
Poor service As of last Thursday November 20th, this marks the 4th time this month and the 2nd time this week that the trash service failed to pick up our trash again. Since moving in, we have repeatedly received emails from management 'reminding' tenants to comply with the valet trash service requirements—like, don’t leave the trash in the hallway, don’t leave the trash outside, and similar restrictions. Here is the reality: The valet trash service left our trash on the sidewalk for the entire night and did not return to pi... read more
Business response:
Hi Hsinyi- I know that we spoke and have addressed your issues with valet trash but I wanted to respond here as well. Regarding your concerns about trash service, please be assured that we always actively address any issue you may be having. We have contacted the valet trash provider, including their management, each time you have reported a problem. Our efforts are focused on ensuring they adhere to the agreed-upon schedule outlined in our contract. We believe that recent adjustments will resolve the problem. We appreciate... read more
Frequently asked questions about Oak House
How is Oak House rated?
Oak House has a 4.4 star rating with 40 reviews.
When is Oak House open?
Oak House is open now. It will close at 6:00 p.m.