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OC Poolscapes
- Pool & Hot Tub Service
- Santa Ana, CA
About this business
Longtime friends, Malkiel Nieves and Jose Cabrera, founded the company. Their mission is clear, build quality pools and provide outstanding customer service. With an extensive background in the pool industry, they have done it all, from servicing to building amazing pool projects. Before branching off on their own, they worked for one of the nation’s largest pool builders. They gained a lotof experience from building a high volume of pools per year. The two decided that it was vital to build a personal relationship with eac... read more
Location details
2961 W MacArthur Blvd #128, Santa Ana, CA, 92704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As noted in a previous 1 star review below mine this is completely accurate of the level of service that has been provided by OC pools. In the beginning they are very communicative and responsive to get the job and initial deposits, but once there is an issue you have to chase them to fix an issue that should not have existed in the first place. Why should customers have to oversee a project when we are spending a significant amount of money to have a professional company build our pool and yard? Many of the crew are great p... read more
I'm writing this to try to help people because I got burned by my housing and pool contractor initially and never got any good advice. If I first used OC Poolscapes from the start I probably would have given them less than 5 stars because there are so many aspects that take time and coordination I wouldn't have realized. If you don't want to read all this, make sure you get a pool company that has over 50 employees, has been in business for 3+ years and they have many active jobs. Many smaller contractors just shut down the... read more
OC Poolscapes is by far the most unprofessional company I’ve ever dealt with. The customer service and experience was incredibly disappointing. There is no communication, no sense of urgency to complete your project once it’s paid, and you’ll find yourself constantly visiting their office just to get a response. Additional costs will be spent on issues they failed to fix, and your completion date will be exceeded by months. You will be left unheard and undervalued as a customer working with OC Poolscapes. Expect frustration... read more
We had a great experience with OCPOOLSCAPES. They did an amazing job building our pool, backyard and front yard project. they are very reliable and professional, but most importantly, trustworthy. Shout outs to their amazing team members Elier, Johnny, Herman and the owners. Thank you so much OCPOOLSCAPES; we love our pool!
We had an amazing experience with OC Poolscapes. We have an odd shaped yard and we’re very specific with what we wanted to do. Jocelyn accommodated our many requested and worked closely with us on developing our vision and many changes, making it come to life. We had a hiccup with an immense amount of rain right when we started and Malkiel/Jose/Johnny were on it, quickly easing my mind fixing what the rain had destroyed. They were always there to quickly respond and figure out anything that was requested of us, even if that ... read more
Frequently asked questions about OC Poolscapes
How is OC Poolscapes rated?
OC Poolscapes has a 4.9 star rating with 21 reviews.
When is OC Poolscapes open?
OC Poolscapes is closed now. It will open tomorrow at 8:00 a.m.