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Octapharma Plasma
- Blood & Plasma Donation Centers
- Springfield, IL
About this business
When you donate blood plasma, you help create life-changing medicines, while putting a little extra money in your pocket at the same time. Our donors are our most valued customers because they make saving and improving lives possible every day.
Location details
1770 Wabash Ave, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I would assume they provide free Wi-Fi so that you can use your cell phone and use the apps on your phone without burning up your data while you donate. They told me that I was not allowed to use mine though because I had to use voice to text. Well I have to use voice to text because my fingers are too big to click on the button sometimes and I have a hard time reading the screen. I noticed there's everybody else on their phone playing on their phone but I was the only one who was not allowed to use my phone. And when they t... read more
I’ve been donating at this plasma center since approximately last April. I want to begin by saying the staff is fantastic. Every time I go there they are always professional and very courteous. However, recently there have been several people that have quit and it disturbs me that something is going on in upper level management that needs to be addressed. There’s been times that I have waited in line to get into the chair for an hour, which had never happened before and is ridiculous. There’s been several times upon my visi... read more
Been been loyal and coming here for almost 3 years now, as always the employees are amazing and kinda however here in the last 5 months the wait times to get checked in have become unbearable. It used to be at times you would wait a hour to get stuck at most but now they are so short staffed that everytime I come to donate there is a prolonged wait time because there are only 2 people working which is angering the others in line as well. The last 4 days I have come in to try to donate and each time have had to leave as the T... read more
It has been a great experience and a rewarding experience with excellent customer service as they are deeply under staffed but somehow manage to get to where their going
So far it’s been a good experience. I will admit the very beginning was a bit rough. Being shut down and then the computers going down off and on. But once you get through the computer work the rest of the process was easy. The workers in the back really take care of you and check up on you throughout your entire donation process. And thankfully I was able to joke with them. Seem to make the time go by faster. 😅However, one critic I would like to mention is having the donors aware of what to avoid 2 days before your donatio... read more
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.8 star rating with 497 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is open now. It will close at 7:00 p.m.