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Octapharma Plasma
- Blood & Plasma Donation Centers
- Springfield, IL
About this business
When you donate blood plasma, you help create life-changing medicines, while putting a little extra money in your pocket at the same time. Our donors are our most valued customers because they make saving and improving lives possible every day.
Location details
1770 Wabash Ave, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
I’ve been donating at this plasma center since approximately last April. I want to begin by saying the staff is fantastic. Every time I go there they are always professional and very courteous. However, recently there have been several people that have quit and it disturbs me that something is going on in upper level management that needs to be addressed. There’s been times that I have waited in line to get into the chair for an hour, which had never happened before and is ridiculous. There’s been several times upon my visi... read more
The heavy set woman who works there(Angela) is quite obnoxious and likes to make a scene. She takes her frustrations about being understaffed out on donors. That is not right. Very unprofessional and bitter person.
So far it’s been a good experience. I will admit the very beginning was a bit rough. Being shut down and then the computers going down off and on. But once you get through the computer work the rest of the process was easy. The workers in the back really take care of you and check up on you throughout your entire donation process. And thankfully I was able to joke with them. Seem to make the time go by faster. 😅However, one critic I would like to mention is having the donors aware of what to avoid 2 days before your donatio... read more
I’ve been donating at OctaPharma for a long time, but recently, I’ve been increasingly disappointed with the way things have changed. When I first started, there were more phlebotomists on the floor, making the process faster and smoother. Now, it feels like there’s only one person working, which leads to much longer wait times. I understand companies are trying to cut costs, but eliminating positions or having staff trained in multiple roles doesn’t always benefit the customer experience, especially when it leads to such de... read more
Krystal is the best!!! She is a huge asset to your company, she always makes things for me go smoothly and the one time it didn't she was there to correct it quickly and calmly. Thank you so much Krystal!
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.8 star rating with 497 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is open now. It will close at 7:00 p.m.