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Octapharma Plasma
- Blood & Plasma Donation Centers
- Pennsauken, NJ
About this business
Location details
5000 N Crescent Blvd., Ste 1B, Pennsauken, NJ, 08109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Very good with handling people and they got patience
Business response:
Hi, Kyle. Thank you for taking the time to share your positive experience with Octapharma Plasma. We appreciate it!
Brianna, Shelby, & Christian mase my experience at Octapharma plasma very enjoyable. It was painless they were pleasant and very professional. Talking to them throughout the process made my trip even better. The wait wasn’t long and I was in and out. Shelby & Briana both educated me a little more in detail about the complete process and were very helpful.
Business response:
Hi Sha-maine , we appreciate your kind words. At Octapharma Plasma, we focus on providing a positive donation experience every time you visit and appreciate the support from our satisfied donors like you.
The workers are very friendly and they keep the place clean. The waits not too long and the workers make you very comfortable while visiting.
Business response:
Hi, Stackss. Your feedback is highly appreciated. Thank you for the review and we look forward to seeing you again soon!
Very disappointed today. What’s more important? They didn’t seem to care when I said it was hurting me. Then I got a hematoma. Restuck and still Burning. They just don’t care! Very disappointed. It sure if I will ever come back!
Business response:
We apologize for any discomfort you experienced during your visit, Sharon. Our team takes all feedback seriously and we would like to address your concerns. Please contact us at (856) 324-3496 so we can discuss this further and work towards a resolution.
The place is EXTREMELY understaffed but don’t want to hire anyone with no experience. I’ve applied to this place at least 3 times because it’s clear they need the help. The only time you’re gonna be in an out is you’re the first one in line when the place open. If not, be prepared to sit there for over an hour waiting to get seated in a chair. One of the screeners moves at an extremely slow pace and goes even slower on purpose when he hears people complaining about how slow he’s moving. And even once you get sat in a chair, ... read more
Business response:
We apologize for the inconvenience you experienced at Octapharma Plasma. We appreciate your feedback and understand your frustration with the wait times. We are constantly working to improve our processes and ensure a better experience for our customers. Thank you for bringing this to our attention.
I hate to have to write this but I feel it is necessary. I was deferred for 58 days because the center’s machine broke in the middle of my first cycle. I was informed by the person who attended me at the time that I would be able to return on my following donation day. I come on my usual next day to find out that I have been deferred for 2 months due to over 200mL of blood being taken from me and not being able to be returned. Although I do understand the policy of why I was deferred, my issue is that I was not informed that... read more
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.3 star rating with 725 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is closed now. It will open at 9:00 a.m.