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Octapharma Plasma
- Blood & Plasma Donation Centers
- Rochester, NY
About this business
When you donate blood plasma, you help create life-changing medicines, while putting a little extra money in your pocket at the same time. Our donors are our most valued customers because they make saving and improving lives possible every day.
Location details
689 East Ridge Road, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Visited the Rochester NY facility. I got there around 4:45 pm almost closing. Techs were short handed along with check-in personal. After making it to the checked in holding area I noticed the one doing the checking in switched to the floor to help out. After an hour and a half of waiting in that holding area I was finally called to a chair to start. There were already four others there still waiting and eight more in process, with only the one tech who had been doing the checking in prior, all others had already left for th... read more
Staff was super wonderful but was a pound under weight and after spending 2 hours doing all kinds of questions and videos I walked out in able to donate and not given anything for my time…. Though was crazy one pound she be able to be over ride or something
Man this place is very understaffed, the staff they do have tries their best, works overtime and all. However we are here today and they said they will open at noon and still not open ... Didn't come tell us anything else and we are waiting outside in the cold. So now their starting to get unprofessional!!!! It's time this place gets shut down
I would like to thank phlebotomist David from the Erie facility who is very professional and such a pleasure to have for my donations. I would also like to commend the facility manager (the one who wears red glasses) on her dedication to the people who donate plasma. I really enjoy going there twice a week and interacting with the awesome staff. Thank you, Bob
Great experience manager with red glasses is very helpful! Hope they are able to acquire more employees soon to make the donation process more efficient.
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.8 star rating with 385 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is open now. It will close at 5:00 p.m.