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Octapharma Plasma

4.3

About this business

Location details

689 East Ridge Road, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.3526 reviews
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Eric “Kold Shadow” Winston's profile image
Eric “Kold Shadow” Winston 
4 months ago

Terrific, efficient and cordial donation process. Polite, courteous and--most of all--competent personnel facilitates every single experience. Recent staffing shortages have contributed to longer than usual wait times, but I don't see what people are complaining for when most of my fellow clientele (presumably) have📱s with the 🛜. You won't ever hear me complaining. 👍 Highly recommended! 👏 

Gennell Martrano's profile image
Gennell Martrano 
3 months ago

My overall experience with octapharma plasma has always been nothing more than wonderful. The staff are very polite and do their job efficiently. Despite waiting depending on what time you're walking through the door, they are always accommodating. I highly recommend their center to anyone who wants to donate Plasma, or simply earn a little extra cash. Thank you Octapharma for making my experience simply the best. 🤗 

auri barlow's profile image
auri barlow 
3 months ago

Terrible service no one doing intake been here since location opened at 8am line has barely moved it is now 10:15 and only 5 people have donated. Management isn’t able to manage… corporate needs a makeover with this place!!! 

Gary Walker's profile image
Gary Walker 
a month ago

Came in this place at 9am it's 3:18 pm now line is not moving and the slow lady just clock out with this long line leaving only one person to screen us smdh last 30min she spent that time talking to other employees. Dad just plan sad. Zero stars..... Head lady is in her office n still waiting. This will be my last time coming to this plasma center. And if I could I would not give them one star!!today is Saturday 27th it's 3:26 pm . 

Muchie Bella's profile image
Muchie Bella 
4 months ago

I wanted to rate 5 stars but here's why I couldn't ! Positive first ,I get called by my first day so I don't feel like cattle like I was made to feel at CSL ! The staff is extremely friendly ,professional , respectful and makes sure I am ok while donating that's important to me ! This is a big negative for me , short staff issues makes the process extremely hard not just as a donor but as your companies working staff members they have to work 3 times as hard and probably are not compensated for as they should be and it is h... read more

Frequently asked questions about Octapharma Plasma

How is Octapharma Plasma rated?

Octapharma Plasma has a 4.3 star rating with 526 reviews. 

When is Octapharma Plasma open?

Octapharma Plasma is open now. It will close at 5:00 p.m.