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Octapharma Plasma
- Blood & Plasma Donation Centers
- Rochester, NY
About this business
Location details
689 East Ridge Road, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terrific, efficient and cordial donation process. Polite, courteous and--most of all--competent personnel facilitates every single experience. Recent staffing shortages have contributed to longer than usual wait times, but I don't see what people are complaining for when most of my fellow clientele (presumably) have📱s with the 🛜. You won't ever hear me complaining. 👍 Highly recommended! 👏
Terrible service no one doing intake been here since location opened at 8am line has barely moved it is now 10:15 and only 5 people have donated. Management isn’t able to manage… corporate needs a makeover with this place!!!
Came in this place at 9am it's 3:18 pm now line is not moving and the slow lady just clock out with this long line leaving only one person to screen us smdh last 30min she spent that time talking to other employees. Dad just plan sad. Zero stars..... Head lady is in her office n still waiting. This will be my last time coming to this plasma center. And if I could I would not give them one star!!today is Saturday 27th it's 3:26 pm .
I wanted to rate 5 stars but here's why I couldn't ! Positive first ,I get called by my first day so I don't feel like cattle like I was made to feel at CSL ! The staff is extremely friendly ,professional , respectful and makes sure I am ok while donating that's important to me ! This is a big negative for me , short staff issues makes the process extremely hard not just as a donor but as your companies working staff members they have to work 3 times as hard and probably are not compensated for as they should be and it is h... read more
Very very slow processing.. this was my second and last time here. Every other day they close early or take only ten people. Everyone thats in line let's someone cut them. Or they keep leaving the line to go.outside to smoke their cigs and then come back in line where they were before. I think there needs to be a security guard here controlling that situation. The process would run smoother if someone was regulating the donor line.
Frequently asked questions about Octapharma Plasma
How is Octapharma Plasma rated?
Octapharma Plasma has a 4.3 star rating with 535 reviews.
When is Octapharma Plasma open?
Octapharma Plasma is open now. It will close at 5:00 p.m.