Octapharma Plasma

Eric “Kold Shadow” Winston 

on Google

a month ago

Terrific, efficient and cordial donation process. Polite, courteous and--most of all--competent personnel facilitates every single experience. Recent staffing shortages have contributed to longer than usual wait times, but I don't see what people are complaining for when most of my fellow clientele (presumably) have📱s with the 🛜. You won't ever hear me complaining. 👍 Highly recommended! 👏 

Muchie Bella 

on Google

a week ago

I wanted to rate 5 stars but here's why I couldn't ! Positive first ,I get called by my first day so I don't feel like cattle like I was made to feel at CSL ! The staff is extremely friendly ,professional , respectful and makes sure I am ok while donating that's important to me ! This is a big negative for me , short staff issues makes the process extremely hard not just as a donor but as your companies working staff members they have to work 3 times as hard and probably are not compensated for as they should be and it is h... read more

Rebecca DiGiulio 

on Google

2 weeks ago

The line was the longest line I've ever seen at any plasma center. I was a new donor, so I was excited to hear that I would not be waiting in that long line at all and that I would go to the front of the line instead. Ok, so it sounded good to me! I watched the tutorial, answered the questions, and then i headed smoothly past everyone that was waiting in that dreadful first line and I stood at the front of the line 

Daniel Homer 

on Google

2 weeks ago

Anthony is definitely an all star MVP team player at Octa who makes the experience here a very positive and polite environment with out him it just wouldn’t be the same here he’s true soldier who takes his work and craftsmanship seriously he’s amazing at his job and an amazing team member at Octapharma plasma. 

Jack “J” 

on Google

5 months ago

Visited the Rochester NY facility. I got there around 4:45 pm almost closing. Techs were short handed along with check-in personal. After making it to the checked in holding area I noticed the one doing the checking in switched to the floor to help out. After an hour and a half of waiting in that holding area I was finally called to a chair to start. There were already four others there still waiting and eight more in process, with only the one tech who had been doing the checking in prior, all others had already left for th... read more