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Ohio State Waterproofing
- Contractors
- Macedonia, OH
About this business
Ohio State Waterproofing has provided quality service with over 80,000 successful waterproofing and foundation repair installations and satisfied customers since our inception in 1978. Ohio State Waterproofing’s philosophy for success is to provide honest, courteous and guaranteed service to every customer. Our reputation reflects this. Our well-trained waterproofing technicians are dedicated to complete customer satisfaction. This is achieved through fast, efficient processes as well as teamwork throughout this organizatio... read more
Location details
365 E. Highland Rd, Macedonia, OH, 44056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
We were very pleased with the crew that did our basement. They were polite, pleasant and very hard working. While consult with me on all the decisions and keeping me informed with what they were doing. They were caring about my possessions and keeping them safe and clean. I have never had workers so conscientious about the job they were doing. They even wiped my steps and enterence way when they were finish. Thank you for having such good employees.
Business response:
Thank you for taking the time to share your experience you had working with our crew. Ohio State Waterproofing has prided itself on doing all that we can to ensure that our Customers are well taken care of and that our work is of the highest quality.
We are so happy with Ohio State Waterproofing and every person that did the work was excellent. *************************** was so very helpful today after our first year since the work was done by answering every question I had and he was very friendly And we really enjoyed his humor and personality. *********************** was exceptional in helping me with the warrantee and so friendly to talk with about our appointment and what they will check out. We have no problems with any of the work they did and we recommend your c... read more
Business response:
Thank you so much for taking the time to share your thoughts about our Team members. We couldn't be prouder of our team and are always thrilled when we hear a customer express the same feelings. We are so happy to have helped!
In terms of background, we recently relocated to NE OH and realized, once the frozen ground thawed, that the house we bought in the winter had a water intrusion issue. I considered different options as a solution and, ultimately, based on their reputation, longevity in the business and outstanding warranty, decided to hire OSW to address our problem.While, at this point, I'm obviously unable to comment on the long-term effectiveness of their work (although I feel totally confident that we, and subsequent owners, are in good ... read more
Business response:
*****, We want to thank you for taking the time to share your story. It's a great validation of what Ohio State Waterproofing stands for in exceeding customers expectations through execution, education and above industry standards. We are so excited to share your review with all involved in making a great experience for you!
Fantastic experience! I can't express how much I enjoy not panicking every time it rains. I have even recommended them to my family!
Positive experience,was kept up to date as the project started and ended.
I have had an extended warranty with Ohio State Waterproofing for over 15 years. They have always been there for me when I needed anything. Fast, friendly and respectful. I referred my parents and neighbor, who both aldso had their basements done by Ohio State Waterproofing!Thank you!****************
Business response:
Thank you so much for sharing your experience and referring us! We are committed to ensuring **************** is a top priority with our home owners.
The hard truth is that people write letters to express what is wrong far more often than what is right. Which is why we wanted to take a moment and describe the amazing the crew sent out to do our job. The team checked all the boxes on this job. They were ridiculously punctual, delightfully polite, deeply respectful, incredibly skilled, and graciously accommodating. The job foremen took time every day to walk us through what they were going to do and/or what they did, and to make sure we were aware of any changes or challeng... read more
Business response:
Mr. *****, We sincerely appreciate you sharing your experiences with our crew and office! It was our pleasure to share your feedback with the crew. Thank you kindly
JS My experience with OSW was very positive from the start with sales representative, Lee, giving. detailed information on the process. Mike and his crew of Ben, Miguel and Polo were excellent workers and this is hard work. Each and everyone was personable and polite. When there was a boo-boo with a side door they let me know immediately and they'd cover it. In addition Mike's calm and concerned manner as well as his excellent listening skills were a real plus. Even his boss Mike pitched in to help and was very considerate. ... read more
We just had basement work finished and the crew was great. We worked with Noah and Steveand everybody was professional and explained everything they were doing. They kept me in the loop and finished before the estimated time which is allowing me to return to work sooner then expected. We'll sleep better knowing our basement should be well protected going forward.
Frequently asked questions about Ohio State Waterproofing
How is Ohio State Waterproofing rated?
Ohio State Waterproofing has a 4.9 star rating with 5,471 reviews.
When is Ohio State Waterproofing open?
Ohio State Waterproofing is open now. It will close at 9:00 p.m.