Ohio State Waterproofing

Betsy K 

on BBB

2 years ago

After their waterproofing system failed, and water backed up into my basement, they would not answer the phone or return any of my voicemails. I pay for a maintenance program, but they have not responded to my urgent request for service. It was the day before a holiday, but everybody I dealt with was working Monday or had an emergency service program in place. These people are dealing with homeowners whose property is damaged by their blatant disregard for customer service. 

George B 

on BBB

2 years ago

On 4/6/23 we had Ohio St Water proofing do a job.They had planned for may 11, good right, not really.No notice other than that.We were told that we'd get 3days .He also said they would move the heavy furniture & washer and dryer.just dragged them away from the wall.To make a long story short & a mess that would make Hiroshima look tame, they punched a hole in the brck block to the outside in the wrong place, the foreman said they " goofed". So now there is a concrete plug on my exterior brick facing.The baseboard trim on my ... read more

Dani R 

on BBB

2 years ago

Rudest people I have ever dealt with. We got an estimate & when we compared it to others asked what it entailed so we could make sure we were comparing the same things. Not only was their salesperson extremely condescending but refused to leave when we said we were not interested due to them being a lot higher than other estimates for the same work. After that, their office continues to call us every few weeks despite us repeatedly asking them to stop because we are not interested. Rather than apologizing, they yell at us & ... read more