Omaha Steaks's cover image

This profile has been claimed by the business owner or representative.

Omaha Steaks

3.2

About this business

Location details

2208 Dallas Parkway #325b, #325b, Plano, TX, 75093, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.287 reviews
Select a rating
Samantha Greyson's profile image
Samantha Greyson 
4 months ago

Really really disappointed in Omaha Steaks. I placed a Father's Day order for pickup at a specific date, at a specific time. My card was charged. I received a confirmation email, and sent my brother to pick up the package. The employee told my brother that she had "no record of the purchase," "no record of payment," and "did not find my order." I called PayPal, the payment did indeed go through. I searched for my order on the Omaha website, it is confirmed, and marked as pending. I am mostly just confused and very frustrated... read more

Marti White's profile image
Marti White 
5 months ago

BAD STEAK AND BAD CUSTOMER SERVICE. We ordered a gift box through a Christmas special the Today Show ran. Tried the filets a few nights ago and they were so tough we couldn't chew them. I threw half of my steak away. Talked to Omaha Steak customer service and they said they couldn't find our order, go talk to the Today Show, is there anything else I can help you with. (The answer was no, you will never need to help me with anything else ever again.) I'm pretty sure these were actually replacement filets because the first fil... read more

Victor Knows Credit's profile image
Victor Knows Credit 
5 months ago

I literally had $200 worth in the cart ready to order because KRLD radio kept advertising them but something told me to look up the reviews. So glad I did since it seems I saved myself from a headache. Thank you everyone for posting your honest review and will take my business elsewhere. 

Celia Wesson's profile image
Celia Wesson 
2 months ago

Love their products! Had them delivered well packed still perfectly frozen and tasted delicious....Can't wait to order some more! 

Josh Gomez's profile image
Josh Gomez 
8 months ago

My in-laws drove over 20 miles to visit this store, expecting basic courtesy and professionalism. Instead, they were met with cold, dismissive treatment from the moment they walked in. The most shocking part? A price sheet was literally snatched out of their hands while they were reviewing it. No explanation, no apology — just abrupt and disrespectful behavior. Driving that far to be treated like an inconvenience is unacceptable. Customer service costs nothing, but clearly it’s in short supply here. We won’t be returning, an... read more

Frequently asked questions about Omaha Steaks

How is Omaha Steaks rated?

Omaha Steaks has a 3.2 star rating with 87 reviews. 

When is Omaha Steaks open?

Omaha Steaks is open now. It will close at 6:00 p.m.