This profile has been claimed by the business owner or representative.
Omaha Steaks
- Meat Shops
- Houston, TX
About this business
Location details
650 West Bough, #100, Houston, TX, 77024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
food is very good your site needs to be more user friendly especially for the older generation who ate not techies we did not grow up with laptops so redue your thinking and make them for us old folks thank you for such a good product
Business response:
Thank you for your feedback. We appreciate your business, and continue working diligently to improve our customer experience on the website. We look forward to serving you again soon!
I enjoy the food I buy but... On January 2bd I placed an order which the total was $174.72 and that included the $20.25 promo discount. My problem is that I used a $100.00 Visa gift card for first partial payment and then the remaining $74.72 I used my Mastercard debit card. I look at my bank account today and see that $100.00 was deducted from it. Now I know for a fact that I used the gift card for first and then my debit card for remaining balance. I mean, who wouldn't do that way?? Will you check into this please, thank ... read more
Business response:
Thank you for your feedback. We apologize for any misunderstanding and inconvenience regarding your purchase. The way the cards were applied to your purchase were reversed, $74.72 was deducted from the Visa so you do still have funds available to use on it. As a courtesy, we have refunded you $50. We do have to issue a check refund since multiple payments were used, and you can expect to receive your check within 7-10 days. We appreciate your business and hope to serve you again soon. Thank you.
I have been a customer for years, however I left overseas and I just returned several months ago and I am glad that I did! So that I can enjoy the delicious food that Omaha Steaks provides.
Business response:
Thank you for your review. We appreciate you being part of the Omaha Steaks family, and look forward to serving you again soon!!
I really don’tbelieve the reviews I am reading ,I have been ordering for a couple years now for my husband and I and I LOVE Omaha steaks, although I do not like the premade meals or frozen burgers the MEAT they sell is tender and packaged nicely and convenient , I have also tried Kansas City steaks and I prefer OMAHA STEAKS because of the quality and price, I do not trust meat from the grocery stores anymore so I can say that I will be continuing buying from Omaha Steaks and I recommend you try them
Business response:
Thank you for your review!! At Omaha Steaks, we work hard to deliver an exceptional experience for our customers. We appreciate your business, and look forward to serving you again soon!!
Omaha Steaks is making my life so easy. This is my fourth or fifth order so far and I have not gotten one thing that I didn’t like..I love the individual desserts and portioned food. So much better then meal plans
Business response:
Thank you for your review. At Omaha Steaks, we work hard to deliver exceptional experiences to our customers. We are so glad to hear we've been able to offer you delicious and convenient meals that you love!! We appreciate your business and look forward to serving you soon!!
Not sure why so many people are having a completely different experience than I am but we absolutely love Omaha Steaks. Every single thing we’ve tried has been delicious. Maybe it has something to do with the way things are prepared? I use a cast iron skillet and YUM. It is pricey, but I live in a very rural area with one small grocery store whose meat is subpar, at best. Driving 2 hours to get groceries is just as expensive as having them delivered to my door so I’m a customer for life! Honestly, if you trust your cooking a... read more
Business response:
Thank you for your review! For over 100 years, we've worked hard to deliver an exceptional experience to our customers, 100% Guaranteed!! We appreciate you being part of the Omaha Steaks family and hope to serve you again soon!! Thank you.
I ordered from you along time ago and I don't know why people's feedback was so bad. I had know problems at all years ago when I placed my orders. I say keep up the good work & thank you. Cynthia bennett California
Business response:
We appreciate you being part of the Omaha Steaks family!! Thank you for your business and we look forward to serving you again soon!!
Everything was great except the pork chops. They were so tough we could not eat them.
Business response:
Thank you for your review. We are so sorry to hear about your experience, and we stand by our 100% Satisfaction Guarantee. Please contact us at custserv@omahasteaks.com and we would be happy to assist you. Thank you for choosing Omaha Steaks.
We have ordered several times without a problem. An order that we sent to someone got held up in shipping causing some food to go bad. Omaha took care of this immediately with a new order. I highly recommend.
Business response:
Thank you for your review. We appreciate your feedback and value you as part of our Omaha Steaks family!! We look forward to serving you again soon!!
Frequently asked questions about Omaha Steaks
How is Omaha Steaks rated?
Omaha Steaks has a 2 star rating with 328 reviews.
When is Omaha Steaks open?
Omaha Steaks is closed now. It will open at 10:00 a.m.