OSF Saint Francis - Emergency Department

Quentin M Graber 

on Google

2 years ago

Father in law (62 years old) was in a bad semi-truck wreck 5.5 hrs away from home and the ambulance took him here, little did we know that would be the biggest mistake ever. He told them his whole left side of his body was in excruciating pain, they took him in and he sat there for hours before being treated. May I also mention his phone was destroyed in the wreck, along with all his belongings, glasses and they made sure to cut all of his clothes off in the process just to make sure he had nothing left. So, being that far ... read more

Trina Walraven 

on Google

a year ago

I had a visit to the ER early this morning due to feeling extremely dizzy and lightheaded, with a heart rate in the hundreds. Unfortunately, my experience was far from reassuring and left me feeling quite upset. Upon arrival, the triage process began promptly, and I was taken back to the triage room where I was connected to an IV and a cardiogram. However, I quickly became uncomfortable as the door remained wide open, exposing me to anyone walking by, with minimal privacy offered—a curtain to shield me was not even an optio... read more

Diresha Hogan 

on Google

9 months ago

If I could give 0 stars I would. My husband was rushed to Saint Francis ER for a trauma to his leg and foot due to a work related injury where 2tons of steel feel on leg and foot. They gave him fentanyl, morphine, tylenol and oxycodone for pain. It was scary situation for us his family . The first nurses he had were awesome and seemed to care. The next nurse on duty must of been on her last 12 hour shift because she started off nice but at the end she seem agitated. We didn't do too much at all We were here for 10hours plus ... read more

Shaun Taylor 

on Google

6 months ago

Went in super sick no fever couldn’t stop throwing up with chest and stomach pain, said it’s from cannabis use turns out I found out from Pekin hospital it was ulcers not cannabis use. Do not recommend. 

Alexus Dokken 

on Google

a year ago

It is one thing to have a busy, over loaded waiting room. To sit here for 15 hours watching someone that was here before me wait, immobilized in a wheelchair, with absolutely no one offering a water, a trip to the bathroom, nothing. Instead, we both had to sit here watching people get called back ahead of us who were here 3+ hours after we arrived. I hope she was able to get the care she needed. Not to mention, the bloody gauze on the floor when they were doing everyone’s vitals. Update: another patient needed a refill on th... read more