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Ozarks Healthcare: Emergency Room
- Emergency Medicine
- West Plains, MO
About this business
The Emergency Department offers direct access to the Ozarks Healthcare Laboratory, which has a 24-hour-a-day, seven-day-a-week staff that includes degreed medical technologists who can perform almost any lab testing in house. A patient nutrition station can provide food and beverages for Emergency Department patients. A private patient consult room is available for families, who may be in need of a private area to speak with a physician.
Location details
1100 Kentucky Avenue, West Plains, MO, 65775, United States
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Coldest night of the year during COVID-19. I couldn't breathe. Went to ER at 6pm. Told them I had pneumonia, which I've had several times so know the symptoms. They made a stink about me not wearing a mask - couldn't breathe w/o the mask so would have suffocated with. 8pm - took 1st COVID test, took chest X-ray. Sat, sat, sat in hallway, griped at because of no mask. 10pm - 2nd COVID test. Sat in hallway until 1am. Place was a ghost town because everyone else had already been seen and had left - including those who ca... read more
I wouldn't say the nursing staff gives compassionate care. Can't wait to see how the insurance handles the bill since most of the testing is not backed up with a diagnosis on the discharge papers they did not go over with us. The clerk was nice, though.
Everyone here is soooo kind & understanding!!!! Nurses are so sweet & caring! This facility in west plains Missouri is a Great place to get to feeling better! They are very thorough and running test taking blood IVs everything! Thank you ER Staff 04/27/2025
They ran my husband through like cattle, didn't listen to ANYTHING we had to say, and sent him home with something still seriously wrong and meds for "dizziness." His symptoms were bad enough when we got there that they called a "Stroke Code" and had an emergency team take him straight to CT. The doctor actually seemed mad that he wasn't having an active stroke, so he told him he was fine, gave him meds for dizziness and sent us on our way. My husband has been having these spells of dizziness, nausea, vomiting, problems WALK... read more
My aunt got attacked by 2 pitbulls this morning. She's been in the waiting room for 3 hours, bleeding, crying, and they haven't even cleaned up her wounds!!!! After 2 hours, they finally took her into triage. She is shaking, crying, bleeding, arm ripped open, and the woman put gauze on it and wrapped it, then the gauze stuck because she didn't even put ointment or any kind of non-stick gauze! Stupid!
Frequently asked questions about Ozarks Healthcare: Emergency Room
How is Ozarks Healthcare: Emergency Room rated?
Ozarks Healthcare: Emergency Room has a 4.7 star rating with 15 reviews.
When is Ozarks Healthcare: Emergency Room open?
Ozarks Healthcare: Emergency Room is open now. It is open 24/7.