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Palio Apartments
- Apartments
- Orlando, FL
About this business
Location details
4000 Middlebrook Rd, Orlando, FL, 32811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just moved into my new apartment, and so far my experience has been great. The people in the office are very nice, helpful, and welcoming, which made the move-in process smooth and stress-free. I also want to give a special thanks to the maintenance worker, Becker . He was professional, friendly, and took care of everything quickly. It’s really reassuring to know that maintenance is reliable and responsive. Overall, I’m happy with my new place and appreciate the great service from the team! Kara and nosquizta very nice p... read more
Business response:
We are delighted to hear about your smooth move-in experience! Thank you for recognizing Becker, Kara, and our team's efforts.
I really wish I'd read Owen K.'s review before signing the lease, although his review is from 2 years ago and I would think that the issue would have been remediated. I entered the Palio unit yesterday at 6:17 PM and pretty much immediately saw two roaches. Over the next five hours, I counted over 48 roaches crawling around my unit, plus a spider the size of a quarter. At that point, I gave up and decided to sleep in my car, but then I spotted a roach in there too, probably came in through my bag. That's when I realized my c... read more
Business response:
We are deeply sorry for what you have experienced and we want you to know this has been escalated to our regional management team as an urgent priority that requires immediate action, not a standard response. We maintain a rigorous pest control schedule throughout our communities and are committed to making sure this is treated comprehensively and at the root cause level rather than leaving any resident in an uninhabitable situation. Please reach out to us directly at mma@mckinley.com if you would like to connect with us per... read more
I moved here from Jersey without viewing the apartment in person, just reading the reviews left here thinking "how bad could it actually be?!" and I have to say it was one of the worst decisions I ever made. Renters beware!! Do NOT move here, I have not meet anyone that lives here that is happy with their living situation in this complex. Buildings are roach infested, cars get broken into where the police come but the office acts like nothing happened, the gate codes and cards randomly don't work, there is dog poop everywhe... read more
Business response:
Sorry for any inconvenience you experienced during your time at Palio Apartments. We take all feedback seriously and have addressed your concerns with our management team.
Frequently asked questions about Palio Apartments
How is Palio Apartments rated?
Palio Apartments has a 3.6 star rating with 300 reviews.
When is Palio Apartments open?
Palio Apartments is closed now. It will open tomorrow at 9:00 a.m.