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Paychex
- Payroll Services
- Tempe, AZ
About this business
With nearly 800,000 clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged.
Location details
1600 N. Desert Drive, Suite 125, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
READ THIS -- DO NOT USE This absolute BIGGEST MESS we have ever seen. Payroll is on automatic, and Paychex just does not process it. You need to call them every month to make sure they are not missing payroll. Customer service is highly incompetent, they screw things up all the time. We wanted to cancel payroll within 10 minutes when we submitted it, they reversed they payroll with 1 day earlier than the pay date, and all employees had money withdrawn from their accounts without notice. It is DEVASTATING how bad this company... read more
Paychex failed to deposit my payroll taxes, their one job. Then when the IRS came calling, Paychex lied and said they had made the deposit. They had not. The IRS seized my refund and recorded liens. Paychex finally admitted they blew it, but won't reimburse the $20k in penalties and interest caused by their negligence.
I am extremely disappointed with this company. From the very beginning, we've encountered numerous issues. They consistently mishandle employee payroll and benefits, which are basic functions for a company of this size. The software is cumbersome and full of errors. Despite these problems, they lock you into a contract, and if you decide to leave due to their negligence, they charge exorbitant cancellation fees. We ended up paying $7000 just to leave because their service was so unsatisfactory.
No follow thru with my rollover request!! Phone continues to hang up on me! Terrible service!!! Release my money!!!!
The absolute worst company to ever exist. Do Not use under any circumstances.
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 5 star rating with 2 reviews.
When is Paychex open?
Paychex is closed now. It will open tomorrow at 8:00 a.m.