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Paychex
- Payroll Services
- Allentown, PA
About this business
With nearly 800,000 clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged.
Location details
1550 Pond Road, Suite 302, 202, Allentown, PA, 18104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointed in their service. I have a 401k account that we asked Paychecks to withhold money from one employee on a weekly basis and to pay the 401k directly. Found out that Paychecks withheld the money but it was never sent to the 401k company. It accumulated to about $5800. The 401k company contacted me and asked where the money was and I contacted Paychecks. They said they were deducting it weekly as requested but the proper forms were not completed to send the money to the 401k company. We completed the nece... read more
I’m a “strategic account” at Paychex and have never experienced worse service. We are going on month 3 of trying to incorporate time and attendance and I’m now going on weeks of no response. I asked for their manager to contact me… she’s at a conference for 2 weeks now with no response to emails to her and this morning got an out of office reply so I know I have the right email. It’s shocking this company is still around with their full lack of customer service. Oh and reviews@paychex.com I’m good. Nothing is going to change... read more
Worse app ever I hate when a job is using this to pay us. 9/10 it’s gonna be a terrible job bc Paychex is the worse app to pay your employees take forever to even give you your money or send it to your bank ridiculous do better
GO ELSEWHERE FOR PAYCHECKS... Screwed up our companies W2's causing 4 employees to have to jump thru hoops with the IRS for their refunds. (still not handled after a year). Almost 20k in refunds still have not been processed by Government due to Paychex mess up, Messed up over 1 year ago and it is still not handled or corrected. Told us that they are done in order and we are now 13 months later, still not corrected. Big runaround from Jen "manager of client service". Asked for supervisors name and owners name and she will no... read more
Very dissatisfied with my service that I received from paychex. They took my payroll over the phone yesterday but never processed it yesterday. Why would a payroll company screw up on a payroll. I have to write up my own checks and the employee that get direst deposit keeps calling me for his money. I rate your company -00
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 1.8 star rating with 150 reviews.
When is Paychex open?
Paychex is closed now. It will open at 8:00 a.m.