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Paychex

1.4

About this business

Location details

126 Merrow Road, Auburn, ME, 04210, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.457 reviews
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Brad Chase's profile image
Brad Chase 
a week ago

Terrible service, never received W2 for myself as the business owner or for my employees. Attempted endless times to reach out to my "representative" to no resolve. The merged with iSolve which completely screwed up their customer service. STAY FAR FAR AWAY FROM PAYCHEX. There are much better user friendly services, Paylocity and ADP are light-years better. ZERO STAR if I could 

John Maher's profile image
John Maher 
4 months ago

Truly the least helpful organization I have ever worked with. Don’t bother calling because you get nothing but corporate script and bounced around from person to person who “can help you”, their inability to properly store notes within their system on any changes is embarrassing, and the most simplest task or retrieving a simple document can take weeks if accomplished at all. If you have any other option outside of Paychex, take it. If you don’t believe me, look at the rest of their reviews. Truly an incompetent and infuriat... read more

Bryan Wang's profile image
Bryan Wang 
5 months ago

AVOID IF POSSIBLE. I was trying to transfer my 401K out of my account since I started working for another company and it is a nightmare to deal with. The buttons on the website appear and disappear randomly. Takes forever to reach a rep to resolve this. Submitted a request and the second they asked me to call to confirm again. I’ve called three times today for a long time and NO ONE is picking up the call. I believe this is a tactic they use so their clients will stay with them for as long as possible since they made this pr... read more

S J's profile image
S J 
a month ago

Absolutely HORRIBLE Payroll Company. Steer clear from this company or you will end up with your payroll completely messed up. The amount of stress and chaos they created with the mess from their mistakes is indescribable. 

HALL OF FAME BARBER SHOP's profile image
HALL OF FAME BARBER SHOP 
4 months ago

Paychex is a very good payroll company. I have been with Paychex for over four years and they have simplify my life. Alex Volovick office located in Bedford NH have taken great care of me and answer any questions or concerns I have and explain everything. I have recommended them to many people and will continue to do so. 

Frequently asked questions about Paychex

How is Paychex rated?

Paychex has a 1.4 star rating with 57 reviews. 

When is Paychex open?

Paychex is closed now. It will open on Monday at 8:00 a.m.