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Paychex
- Payroll Services
- Auburn, ME
About this business
Location details
126 Merrow Road, Auburn, ME, 04210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I feel very bad writing a negative review because I don’t like to hurt anyone, especially as a business owner myself. I used Paychex to be in tax and state compliance, and they were suggested by another business owner. They charged us a lot of fees upfront that we were not expecting. They had us on a lot of stuff we didn’t use, and they were charging us. They were calling very frequently trying to upsell us. Even pressuring me to a program that cost $800 a month. That’s hilarious, I could get a better apartment for that. Ho... read more
DO NOT HIRE! This company promises in writing services and then fails to deliver. We face government fines because they failed to file reports on behalf of our organization in a timely manner, failed to deduct tax appropriately from employee paychex and then failed to produce correct reports. Instead of accepting responsibility and taking accountability, their customer service managers refused to speak via phone, responded via email they would not assist and dug in their heels deeper. Years earlier they completely screwed ou... read more
Worst payroll company I've ever dealt with. I called multiple times to cancel my service, but no one in the billing department ever answered. They kept charging my bank account even after my cancellation attempts, and I had to block the payments through my bank. Now they're sending me a bill for a service I tried repeatedly to cancel. Very frustrating experience. I would not recommend them.
Worse business ever . Hiring a payroll company is suppose to make your life easy and less stressful definitely not the case Dan Mangano makes it sound like it is the greatest thing hiring them then once you hire him disappears and you get passed on to many other people. When there's a problem no one fixes them other than pass you on someone else. I haven't been with them for 6 months and still have issues with stuff they didn't do right .
Absolutely no help on the phone. I need to talk to a human being and they dont exist. I got locked out of my account and my employer wasnt availble to help me with that. I call and I keep getting redirected to go to the website. The web chat I was sitting there for over 40 min with no reply. I just want my W2 and to get into my account. This is the most terrible paycheck system Ive had to deal with in my existence of work. I tried calling and selecting other options to see if I could get a real person on the phone and they h... read more
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 1.3 star rating with 70 reviews.
When is Paychex open?
Paychex is closed now. It will open at 8:00 a.m.