Pediatric Associates - Midtown

Marcela Kozupytsya 

on Google

4 months ago

Our experience with this pediatric office was extremely disappointing from start to finish. During our first visit, we waited nearly two hours at check-in because the front desk staff struggled to verify our insurance, despite it being a major Blue Cross Blue Shield provider. The process felt disorganized and the staff was neither helpful nor communicative. Unfortunately, the experience did not improve once we were seen. The nursing staff appeared rushed and inattentive. At one visit, my daughter’s height was measured incor... read more

Tamara Grays 

on Google

5 months ago

The front desk worker is very rude and nonchalant. Every time I, a single mother of 5 brings her 4 younger kids to be seen it’s always a problem. Now I am being told that I will not be able to bring all 4 of my kids to be seen at one time because I don’t have a second adult with me and if I bring them I will be denied the right to have them all seen. Which means instead of me taking off from work 1 day I will have to miss 2 days of work to do what I could have done in one day. Not only that, to make the visit even worst as t... read more

Blanca Gomez 

on Google

5 months ago

We had a great experience with Dr. Paul and his assistant, Liseth. My son has been coming here since they first opened, and the care and attention have always been excellent. Highly recommend! 

Sara Tavakoli 

on Google

9 months ago

I was disappointed with how the front desk handled an urgent situation for my child. I called (no answer) and came in hoping to be seen for an emergency without a scheduled appointment. The waiting room was empty and there were still about 45 minutes before closing, but the receptionist declined to even ask the doctor if we could be worked in. I understand that offices have policies and scheduling rules, but in a pediatric setting I would expect a bit more flexibility and willingness to at least check with the physician in u... read more

Biljana Pavlevska 

on Google

10 months ago

Doctor is amazing. But one of the girl at frond desk just horrible !!!! Make mistakes with appointments. I show up and she booked for the following month. I take day off to bring my baby to check ups. Today she couldn’t book me because she can’t see the appointments chart. And she didn’t explain why she just said call us. Then I had to go back and the other lady that works on the right side ( she is more professional) explained to me nicely. The young girl horrible. No manners.