Pediatric Associates - Northside

Destiny Frost 

on Google

3 months ago

⭐☆☆☆☆ (1 Star) Pediatric Associates is terrible, and we do not recommend this practice. The only reason my family stayed with this office as long as we did was because of Dr. Hamilton and Sasha—they both deserve 10 stars. We have been patients since the Family Care Partners days 13 years, and the difference since the new partnership has been night and day. The new system is beyond frustrating. Communication is terrible, getting clear answers is nearly impossible, and you can no longer call the office directly to speak wit... read more

Amanda 

on Google

a month ago

I have been coming to this office for 20+years. Ever since they did the merger from Family Care to Pediatric Associates this place has went downhill. You can’t never get anyone that is actually working in the office on the phone. The ones you do get on the phone act like they don’t know what they are doing can’t even answer the simplest of questions. If you have an appointment don’t worry just go ahead and check in. You’ll have plenty of time to go to at least 3 more appointments before they even attempt to call your name to... read more

Miya O. 

on Google

2 months ago

As an active duty military member that had my child seen here for years is very heartbreaking. This office is company that took over this office is SICK AND DISGUSTING. They offered tele health to provide a quick assessment to my child sickness and the doctor was GREAT! She prescribed medicine and provided a doctor note. The office sent the medicine to the wrong pharmacy and when I called they couldn’t get a hold of anyone for over 6 hours saying they are busy and theirs no one available or they don’t have managers only the ... read more

Jayla 

on Google

4 months ago

The attention to detail was on point, very professional and thorough as always, I took my referral to the dermatologist and I got a new patient appointment for October 

K W 

on Google

a year ago

They get a one star ONLY because Dr. Baptiste is amazing. Front desk staff is rude (expect one girl, but I don’t know her name). They all sit at the front and gossip about patients, even if someone is waiting to be checked in. MAs are exactly the same, and don’t seem to be very educated on MEDICINE. Wait times are absolutely insane. They don’t seem to go off appointment times at all. That’s on top of having to wait on the phone forever to schedule an appointment that’s probably a week out. Also - they are not very kid-friend... read more