This profile has been claimed by the business owner or representative.
Pella Windows and Doors of Eau Claire
- Windows Installation
- Eau Claire, WI
About this business
Location details
2504 S Hastings Way, Eau Claire, WI, 54701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedJuan and Eyden came out to replace our sliding screen door today and did an amazing job. They were very polite and friendly and their work was literally perfect. I’m a perfectionist so any alignment issues really bug me and they made sure the door was working absolutely perfect before they left. Super happy with their work.
Seem like well made high quality products with a good warranty.
Business response:
Quality is very important to us at Pella. Thank you, Joel! -AH
I love my Pella doors and the process was seamless! That is until I found out information that my installers should have known ☹️ my door will not pass city inspection because it was installed without the city inspectors notice. Insulation has to be verified. Now I have to possibly have them uninstall the door and reinstall it in order to pass inspection! I was so happy until I found this little tidbit out. The city inspector said the installers should have known better 😕☹️ the entryway was expensive but worth it. Only wish... read more
Here is an email example and pictures of the AWFUL customer service and product you might experience using Pella! I am begging you to use another manufacturer! Please call me to discuss if you have any questions 714.975.4372. I will also post pictures of the horrible installation that cracked roof tiles and ruined a balcony that needs to be rebuilt (on our dime). No 100% satisfaction guarantee. Ms. Crone, good afternoon. I have been following this project in the background and have seen the recent email to Chanelle addre... read more
Business response:
Hi Monica, we are sorry to hear that you have had this experience with your purchase. Your local branch and Customer Support team is currently working through this. Please continue to work with those teams for resolution as our branch is independently owned and not affiliated where this experience originated. -AH
Great product. Very professional installation. Arrived on time, protected personal items, was cleaner when they left than when they came. Will consider for any additional windows needing replacement
Business response:
Happy to hear you had a smooth installation, Ann! Thank you for the five star review! -AH
I love my Pella doors and the process was seamless! That is until I found out information that my installers should have known ☹️ my door will not pass city inspection because it was installed without the city inspectors notice. Insulation has to be verified. Now I have to possibly have them uninstall the door and reinstall it in order to pass inspection! I was so happy until I found this little tidbit out. The city inspector said the installers should have known better 😕☹️ the entryway was expensive but worth it. Only wish... read more
Frequently asked questions about Pella Windows and Doors of Eau Claire
How is Pella Windows and Doors of Eau Claire rated?
Pella Windows and Doors of Eau Claire has a 4.7 star rating with 35 reviews.
When is Pella Windows and Doors of Eau Claire open?
Pella Windows and Doors of Eau Claire is open now. It will close at 4:30 p.m.