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Peoria Ford Service
- Auto Repair
- Peoria, AZ
About this business
Location details
9130 W Bell Rd, Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'm extremely disappointed with my recent service experience. The pricing is noticeably higher than other options, and working with this particular service writer was frustrating. They were consistently unresponsive, and "I" had to follow up multiple times just to get basic updates. My vehicle was in their shop for over a week and it took 6 days to get an inspection report. As a loyal customer who has spent over $10,000 on service at this dealership, I expected far better communication and professionalism. The General Manag... read more
Absolutely. The worst service I've ever had. They had my vehicle 7 days for a leak that they said they could not find. Went home sprayed water on it where I said it was leaking. the leak showed up within 30 seconds. The service advisor kept coming up with excuses. Why it was leaking Said my window was down on the side, which it was not. Would not recommend getting my vehicle service at this location.
Work was done by estimated time, and seemed to be done well. They were friendly and allowed me to plug in while work was being performed. Only issue was a 1230 appointment, arriving at 1145 and not beginning work until after 1330 while my family waited. Seeing a class A that wasn’t there when I arrived being serviced ahead of us didn’t put me in a happy place.
Update: Took my car to another dealership for service and it determined that Peoria Ford Service incorrectly fixed my car resulting in my entire power steering going out less than 5 months after taking it in for service. So, as a result of their poor service my 4 year old car has been in 3x for service in less than 6 months. Beware! By far the worst service I ever had. Took 3 days to inspect the car without a rental. Joe our service guy never called, had to follow up daily on the status of the car prior to inspection. ... read more
Not a good experience here. When I dropped my truck off everyone was very friendly but then I waited for at least 45 minutes for them to get me a rental car despite letting them know I would be needing one when I made the appointment - this made me late for work - not huge deal but annoying. Then, for nearly three days, I didn't hear a word from anyone - no status update, no nothing. I called my service advisor multiple times leaving multiple voicemails and still never got a call back. The only thing I got, several days ... read more
Frequently asked questions about Peoria Ford Service
How is Peoria Ford Service rated?
Peoria Ford Service has a 3.3 star rating with 95 reviews.
When is Peoria Ford Service open?
Peoria Ford Service is open now. It will close at 6:00 p.m.