Peoria Ford Service

Justin Yingling 

on Google

a week ago

I'm extremely disappointed with my recent service experience. The pricing is noticeably higher than other options, and working with this particular service writer was frustrating. They were consistently unresponsive, and "I" had to follow up multiple times just to get basic updates. My vehicle was in their shop for over a week and it took 6 days to get an inspection report. As a loyal customer who has spent over $10,000 on service at this dealership, I expected far better communication and professionalism. The General Manag... read more

Dave Van Gordon 

on Google

3 months ago

Absolutely. The worst service I've ever had. They had my vehicle 7 days for a leak that they said they could not find. Went home sprayed water on it where I said it was leaking. the leak showed up within 30 seconds. The service advisor kept coming up with excuses. Why it was leaking Said my window was down on the side, which it was not. Would not recommend getting my vehicle service at this location. 

Jason Phillips 

on Google

3 years ago

Work was done by estimated time, and seemed to be done well. They were friendly and allowed me to plug in while work was being performed. Only issue was a 1230 appointment, arriving at 1145 and not beginning work until after 1330 while my family waited. Seeing a class A that wasn’t there when I arrived being serviced ahead of us didn’t put me in a happy place. 

Michael Kolesar 

on Google

6 months ago

Has gone down hill in last 6 months. Tried to price Guage me on a 5000 mile service. Ended up keeping g truck 2 days and then telling me I needed 2600 in work. Truck only has 75000 miles. 

Botros Soliman 

on Google

5 months ago

I had a safety inspection completed by Sebastian, he was very thorough and knowledgeable. He doesn’t cut corners and completes his work accurately.