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Petro Home Services
- Heating & Air Conditioning/HVAC
- West Boylston, MA
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
184 W. Boylston St, West Boylston, MA, 01583, United States
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Their prices for oil are outrageous (they never charged me less than $3.09 even when higher-taxed pump diesel was $2.69. I just ordered from a competitor for $1.95), they top off too often (effectively charging you for 200 gallons on your initial fill that you'll never get to use) and they will not suspend auto-fill if you signed up for that. They also continue delivering and billing even after the contract expires if you don't explicitly tell them to stop.
If I could give them 0 stars I would. Please do yourself a favor and avoid this company at all costs!... Issue #1. They automatically bill you for " Premier Agreement" Cost for 1 YEAR= $310.85. Issue #2 Just got a delivery of oil 144 gallons = $447. $447 is more than 2x's what local oil companies are charging at this time! Then when I call to understand why they charged me 2x's the current rate they said " Because we are a full service company we charge more" LOL. Ok so I am subsidizing your full service company so y... read more
Shady company, avoid. I was told I'd be in a no contract service andwould have only 2 scheduled oil deliveries. I called to cancel after the 2nd delivery. A month later, they delivered again, after I had received 2 deliveries from my new company. They had no delivered since November and suddenly I get a new delivery in March after cancelling. I called to dispute and they claim it was never cancelled and they couldn't find a recording of my call. Shady business. I recommend Alliance oil.
I don't understand the bad review. Our experience was 5 STARS. On a very cold, snowy Saturday morning, our heating/AC system stopped blowing hot air. It was freezing in the house. We called 3 other "24/7" HVAC companies, and Petro was the only one that answered the phone - 7:08 AM. The Customer Service rep was sympathetic to our plight. We did not have an account with Petro, having come off of install warranty with another provider. She set us up with an Service account, and explained it was an initial $69.95 diagnostic fee... read more
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 5 star rating with 2 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.