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Philadelphia Children's Crisis Response Center
- Counseling & Mental Health
- Philadelphia, PA
About this business
Philadelphia Children’s Crisis Response Center (PCCRC) is a walk-in center that offers immediate help for children and teens ages 3-17 who are in a state of crisis. PCCRC provides multiple services, including short-term treatment delivered in a crisis stabilization unit, referrals to an alternative level of care when appropriate, and aftercare planning. Our team of compassionate and caring professionals offers immediate therapeutic interventions that can include individual, group, and family therapies delivered in a safe set... read more
Location details
3300 Henry Avenue, Falls Center 2, Suite 3N, Philadelphia, PA, 19129, United States
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Re-writing my review, since I deleted it: This place is horrible, and I had only been there for 7 hours. I was sent here by my school counselor after attempting to asphyxiate myself on a school day in 2023. It was horrible. Mind you, I have been suffering from a lot of depression since around 2022. When I got there with my parents, the front desk lady asked questions and stuff. After we were led into another room, my phone was taken away and put in a bag with the rest of my stuff. I was then taken from my parents into anot... read more
DO NOT SEND YOUR CHILD HERE!!!! I stayed here for one day, and it was one of the worst experiences of my life. I was driven to this facility by two city employees, the day I opened up about my depression struggles, to a teacher. My phone and possessions were taken from me during the admission process, and my parents were not allowed to see the room I'd be kept in. There are no individual rooms. All the kids and teens are forced to stay in a very small, bland beige, WINDOWLESS room. The room couldn't comfortably fit nine peop... read more
My son was brought to this place after a self harm incident. It was pretty early in the morning that he was transported here. The staff did an amazing Job keeping me updated and evaluated him quickly. Will was extremely professional and helpful they made me feel like our situation was important to the staff. The team I delt with were kind and understanding. Situations happen and it was nice to know there was no judgment and didn't make us feel worse about a bad situation.
I read the reviews and I’m just baffled by peoples comments. I went there Friday midday. The lady at the front desk was awesome. She took care of me and assured me everything was going to be OK on answered all questions that I asked it’s a lengthy process, but I would wait as long as I have to to evaluate my child correctly and I went with the expectation knowing that there was going to be other people there doing the same thing was there for about maybe 4 1/2 hours but was able to resolve my daughters crisis, which was the... read more
If I could give a zero star review I would. My son arrived here with his school therapist, my husband and myself. The doctor who evaluated him was incredibly rude and unprofessional. Poor bedside manner could have been overlooked. The main reason for this review is the sleeping arrangements. My son was going to have to sleep on a mat with a sheet in a room with multiple children. The facility was cold. The kids were Hungry. The staff had no compassion for these poor kids who are struggling. Cursing and threatening to give th... read more
Frequently asked questions about Philadelphia Children's Crisis Response Center
How is Philadelphia Children's Crisis Response Center rated?
Philadelphia Children's Crisis Response Center has a 1.6 star rating with 39 reviews.
When is Philadelphia Children's Crisis Response Center open?
Philadelphia Children's Crisis Response Center is open now. It is open 24/7.