This profile has been claimed by the business owner or representative.
Philadelphia Children's Crisis Response Center
- Counseling & Mental Health
- Philadelphia, PA
About this business
Philadelphia Children’s Crisis Response Center (PCCRC) is a walk-in center that offers immediate help for children and teens ages 3-17 who are in a state of crisis. PCCRC provides multiple services, including short-term treatment delivered in a crisis stabilization unit, referrals to an alternative level of care when appropriate, and aftercare planning. Our team of compassionate and caring professionals offers immediate therapeutic interventions that can include individual, group, and family therapies delivered in a safe set... read more
Location details
3300 Henry Avenue, Falls Center 2, Suite 3N, Philadelphia, PA, 19129, United States
Get directions
My son was brought to this place after a self harm incident. It was pretty early in the morning that he was transported here. The staff did an amazing Job keeping me updated and evaluated him quickly. Will was extremely professional and helpful they made me feel like our situation was important to the staff. The team I delt with were kind and understanding. Situations happen and it was nice to know there was no judgment and didn't make us feel worse about a bad situation.
I read the reviews and I’m just baffled by peoples comments. I went there Friday midday. The lady at the front desk was awesome. She took care of me and assured me everything was going to be OK on answered all questions that I asked it’s a lengthy process, but I would wait as long as I have to to evaluate my child correctly and I went with the expectation knowing that there was going to be other people there doing the same thing was there for about maybe 4 1/2 hours but was able to resolve my daughters crisis, which was the... read more
On Jan 17th my 10 year old daughter was giving a drug test and pregnacy test the test was done by one of the male staff members on the stabilization unit on this site that male staff member told my baby she was pregnant my daughter was confused he proceeded to ask my baby if she was being " grown & nasty" he then went to another staff member on the unit and told him that my child was pregnant that staff member also made the same comments to my baby. My baby is home schooled and is not a child with behav... read more
If I could give a zero star review I would. My son arrived here with his school therapist, my husband and myself. The doctor who evaluated him was incredibly rude and unprofessional. Poor bedside manner could have been overlooked. The main reason for this review is the sleeping arrangements. My son was going to have to sleep on a mat with a sheet in a room with multiple children. The facility was cold. The kids were Hungry. The staff had no compassion for these poor kids who are struggling. Cursing and threatening to give th... read more
first off i want to start off by saying the staff should most definitely be fired, they didn’t care about anything that kids had going on and one staff member even said something negative about a child’s mother which provoked him to go off on him and try to fight him. there was a schizophrenic girl in there about the age of 12 or 15 and one of the staff members sat and joked about her. the philadelphia system definitely failed us children and i hope i never have to go back there again. it was very traumatic
Frequently asked questions about Philadelphia Children's Crisis Response Center
How is Philadelphia Children's Crisis Response Center rated?
Philadelphia Children's Crisis Response Center has a 4.4 star rating with 7 reviews.
When is Philadelphia Children's Crisis Response Center open?
Philadelphia Children's Crisis Response Center is open now. It is open 24/7.