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1009 Fairway Drive, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
I got great care here - everyone from the receptionist to the person who took my vitals to the care provider was wonderful. I was in a lot of pain when I got there. Got a diagnosis, the treatment I needed, and was on my way. Made a follow up call three days later and got a quick response with a change in treatment. This would be a five star review if not for the really annoying and clunky phone-bot I had to get through to get an appointment scheduled.
Terrible experience here multiple times. They used a broken tongue depressor (popsicle stick) to shove into a finger to express an abscess. That is not only extremely unsanitary and unsafe as wood splinters could get left behind, but also was extremely painful for the patient. They rushed everything so they could close, even though they were open for another 40 minutes. They did not provide much information or help, and simply were rude and unethical. Photo added to show what they used, instead of using a sterile scalpel bla... read more
The staff were very pleasant, professional, and competent. The Physicians Immediate Care system is awful. I spent 3x longer entering my own data into their awful online phone app than I spent being treated . And, the database system of insurance companies did not include my actual insurance, so I had to pay $125 instead of the $30 co-pay I normally pay for urgent care visits - a huge time waster to sort out later. The medical care was just what I needed. The administrative system is so ineffective and stressful to deal with ... read more
I have been in twice in the last three days as scheduled and the staff there is great. The ability to make a appointment is very good and have not been there longer than an hour start to finish. I will always go here if I am in need.
In spite of the A/C very cold in clinic, the staff told me why. So I understood they had no way to control temperature. In spite of a 2 hour wait the staff apologized, in that situation a person was in need of care before others...Totally understandable. No apologies needed but I appreciated it. The staff was very professional and kind, even offered me water and a snack. I have never been offered food and water from other office visits with different hospitals. So mine conclusion is, things happen that we cannot control.... read more
Physicians Immediate Care has a 4.5 star rating with 849 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.