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Physicians Immediate Care
- Freeport, IL
About this business
Location details
1009 Fairway Drive, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Terrible experience here multiple times. They used a broken tongue depressor (popsicle stick) to shove into a finger to express an abscess. That is not only extremely unsanitary and unsafe as wood splinters could get left behind, but also was extremely painful for the patient. They rushed everything so they could close, even though they were open for another 40 minutes. They did not provide much information or help, and simply were rude and unethical. Photo added to show what they used, instead of using a sterile scalpel bla... read more
The staff were very pleasant, professional, and competent. The Physicians Immediate Care system is awful. I spent 3x longer entering my own data into their awful online phone app than I spent being treated . And, the database system of insurance companies did not include my actual insurance, so I had to pay $125 instead of the $30 co-pay I normally pay for urgent care visits - a huge time waster to sort out later. The medical care was just what I needed. The administrative system is so ineffective and stressful to deal with ... read more
I got great care here - everyone from the receptionist to the person who took my vitals to the care provider was wonderful. I was in a lot of pain when I got there. Got a diagnosis, the treatment I needed, and was on my way. Made a follow up call three days later and got a quick response with a change in treatment. This would be a five star review if not for the really annoying and clunky phone-bot I had to get through to get an appointment scheduled.
Saw Dr. John Cook for something that has caused me a lot of anxiety. He was so patient and gentle with the treatment and got me feeling much better in no time! He and the nursing staff are tremendous and sensitive to your needs. This is the best urgent care I’ve been to after having been to several different ones across different states over the years. You’re in good hands here.
We haven’t lived in the area long enough to establish our own doctors and I was hesitant to use an urgent care. I was so pleasantly impressed with all aspects of this facility. From being able to make a same day appt. on line which made it so simple, to the immaculate large waiting area, professional friendly staff and doctor who took his time listening and was very kind. We couldn’t have asked for a better experience. Also aftercare follow up texts were greatly appreciated. I highly recommend and would not hesitate to ret... read more
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.5 star rating with 844 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.