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14411 S Route 59, Plainfield, IL, 60544, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | 9:00 a.m. to 4:00 p.m. |
Unfortunately after years of going to the amazing Alexis for grooming we will no longer be coming here due to ignorant receptionists every time. After two instances now where I simply try to book an appointment the staff is instantly rude on the phone and sarcastic in tone with no reasoning on my end. They always have issues obtaining medical records and after requesting them to be sent over, and even sending them myself, they insist they never have them and threaten to cancel the appointment. I finally was fed up and asked... read more
Groom staff friendly and show they care for their pet clients. Willing to work with elderly dogs that require additional care and time.
The management is so incredibly poor. Just one recent example: there were signs all over saying to call the phone number listed in order to check in (I had an appt.). I called for over 20 min and the call continually went to vm. I pounded on doors. I asked one of the construction works working in the building to please send an employee out. Finally as I was driving away, a woman who stayed she was the manager seemed stunned that I was as upset. Grossly understaffed and grossly mismanaged. Important: this is directed solely t... read more
My dog comes here for nail trims and we have always been extremely happy with the staff and the services. My dog is not an easy one to handle but the groomers go above and beyond to keep him calm and do a great job with his nails. We recently had a need to board him overnight and were also pleased with the experience! Highly recommended!
I couldn’t get myself to put a one star or even two because the people who work there are so sweet and so helpful but when we brought our dogs there and my one got totally butchered. His back side had so much, what seemed like, razor burn that took weeks to scab over and sadly he’s white so his fur was brown / red for awhile. Their nails and cleaning of ears were both not done either and we specifically asked for that. We used to go here when it was affiliated with the hospital as we were friends with one of the vets and we ... read more
Plainfield Pet Resort has a 4.8 star rating with 22 reviews.
Plainfield Pet Resort is closed now. It will open tomorrow at 9:00 a.m.