This profile has been claimed by the business owner or representative.
Plainfield Pet Resort
- Pet Boarding
- Plainfield, IL
About this business
Location details
14411 S Route 59, Plainfield, IL, 60544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Unfortunately after years of going to the amazing Alexis for grooming we will no longer be coming here due to ignorant receptionists every time. After two instances now where I simply try to book an appointment the staff is instantly rude on the phone and sarcastic in tone with no reasoning on my end. They always have issues obtaining medical records and after requesting them to be sent over, and even sending them myself, they insist they never have them and threaten to cancel the appointment. I finally was fed up and asked... read more
The management is so incredibly poor. Just one recent example: there were signs all over saying to call the phone number listed in order to check in (I had an appt.). I called for over 20 min and the call continually went to vm. I pounded on doors. I asked one of the construction works working in the building to please send an employee out. Finally as I was driving away, a woman who stayed she was the manager seemed stunned that I was as upset. Grossly understaffed and grossly mismanaged. Important: this is directed solely t... read more
I couldn’t get myself to put a one star or even two because the people who work there are so sweet and so helpful but when we brought our dogs there and my one got totally butchered. His back side had so much, what seemed like, razor burn that took weeks to scab over and sadly he’s white so his fur was brown / red for awhile. Their nails and cleaning of ears were both not done either and we specifically asked for that. We used to go here when it was affiliated with the hospital as we were friends with one of the vets and we ... read more
My dog has been to this place a few times. We gave it a try because our groomer moved there. After our groomer left we decided to continue to give them a shot since the location is convenient. I will never go back there again for any services after my experience today. AFTER I dropped my dog off for the scheduled appointment the new groomer called and said the previous person under charged and the price would be $30 more. I told her that would be fine in the future, but they need to honor the existing price I have paid ... read more
I went for the first time today for nail trims and they were excellent. No wait, cheaper prices than pet supplies plus of PetSmart, and super friendly staff who were great with my dogs. I’ll definitely be going here for all my dogs grooming needs from now on.
Frequently asked questions about Plainfield Pet Resort
How is Plainfield Pet Resort rated?
Plainfield Pet Resort has a 4.8 star rating with 20 reviews.
When is Plainfield Pet Resort open?
Plainfield Pet Resort is open now. It will close at 6:00 p.m.