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Pocketpills Pharmacy
- Pharmacy
- Mississauga, ON
About this business
Location details
6375 Dixie Rd, Mississauga, ON, L5T 2C7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Too many glitches on their end, losing my insurance information, then delaying orders due to an apparent "payment issue" then once I advise them that the card is active and ready to be charged, they admit it was a glitch on their end. Customer service is unreachable after 5pm and they don't work on weekends either. Not acceptable practice for a pharmacy. After being with them for 3 years I have gone back to local pharmacies that are reliable, secure, safe and offer actual customer service.
FRAUD COMPANY!!! Charges your credit card even when you didn’t order anything, and this is weeks AFTER I already removed my payment information, which means they SAVE your credit card info illegally! And when I reached out to their email they were not helpful either, and they claimed to not see the charges on their end when I can clearly see “Pocketpills” on my credit card bill. They have done this twice!!!! I have had to resort to disputing the charge on my credit card with my bankz I hope they are sanctioned for the char... read more
I’ve been with PocketPills for about a year now and I have found the service to be very good, professional and reliable. Prescriptions are always refilled and delivered very quickly, they communicate with my GP directly and my insurance, the process is seamless - I go to the doctor, get prescribed something and my medication magically appears at my door within 24-48h Really great service - and it’s a Canadian business based off Mississauga.
I'm extremely frustrated with Pocketpills due to the many issues I've encountered. Firstly, their handling of my medications has been careless, with multiple dispensing errors that are unacceptable. Additionally, despite having auto-renewal turned off to avoid unnecessary charges from my doctor for faxed renewals, they still proceed to send faxes without my permission, only notifying me afterwards. Their notification system also bombards me with alerts through both the app and text messages, and there's no way to disable one... read more
I used pocketpills before & they used to be great but ever since they changed their delivery service it's drastically gone downhill. I ordered my meds for a Monday & after multiple emails & many phone calls later, they told me it would arrive Tuesday the latest. Nothing arrived & I've now missed too many doses. This pharmacy is super disappointing & I will not be using them again. It would've been faster to transfer to my local shoppers & filled it that way.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.4 star rating with 1,106 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 10:00 a.m.