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Pocketpills Pharmacy
- Pharmacy
- Mississauga, ON
About this business
Location details
6375 Dixie Rd, Mississauga, ON, L5T 2C7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Too many glitches on their end, losing my insurance information, then delaying orders due to an apparent "payment issue" then once I advise them that the card is active and ready to be charged, they admit it was a glitch on their end. Customer service is unreachable after 5pm and they don't work on weekends either. Not acceptable practice for a pharmacy. After being with them for 3 years I have gone back to local pharmacies that are reliable, secure, safe and offer actual customer service.
I’ve been with PocketPills for about a year now and I have found the service to be very good, professional and reliable. Prescriptions are always refilled and delivered very quickly, they communicate with my GP directly and my insurance, the process is seamless - I go to the doctor, get prescribed something and my medication magically appears at my door within 24-48h Really great service - and it’s a Canadian business based off Mississauga.
I'm extremely frustrated with Pocketpills due to the many issues I've encountered. Firstly, their handling of my medications has been careless, with multiple dispensing errors that are unacceptable. Additionally, despite having auto-renewal turned off to avoid unnecessary charges from my doctor for faxed renewals, they still proceed to send faxes without my permission, only notifying me afterwards. Their notification system also bombards me with alerts through both the app and text messages, and there's no way to disable one... read more
I used pocketpills before & they used to be great but ever since they changed their delivery service it's drastically gone downhill. I ordered my meds for a Monday & after multiple emails & many phone calls later, they told me it would arrive Tuesday the latest. Nothing arrived & I've now missed too many doses. This pharmacy is super disappointing & I will not be using them again. It would've been faster to transfer to my local shoppers & filled it that way.
First time user, and the medication that local pharmacies had "no idea" was coming, and in two days I had them in my hands. The concern I have in general agrees with some of the other reviews, that I didn't know what it would cost until it was a receipt, and if there are issues it does feel disconnected from talking to a person. So the convenience of door-delivery and the actual ability to get a specific medication that was looking iffy was great, but I'm a bit worried about future orders.
Frequently asked questions about Pocketpills Pharmacy
How is Pocketpills Pharmacy rated?
Pocketpills Pharmacy has a 4.4 star rating with 1,111 reviews.
When is Pocketpills Pharmacy open?
Pocketpills Pharmacy is closed now. It will open tomorrow at 10:00 a.m.