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Great so far
Business response:
Thank you for taking the time to share your positive experience with us, Shawn! We're thrilled to hear that your NEO is performing well and hope you enjoy your pool time. Cheers, Your Polaris Team
Everything worked well except when cleaning the walls it got tangled in it's cord.
Business response:
Thank you for your review, David! We are sorry to hear your cleaner is getting tangled in the cord when cleaning the walls. For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool. Hopefully, this helps solve the problem, but if you need further assistance please call our technical support team at (800) 822-7933. All the best, Your Polaris Team
Polaris NEO Robotic Pool Cleaner has a 4.7 star rating with 88 reviews.
Polaris NEO Robotic Pool Cleaner is open now. It is open 24/7.
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