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Polaris NEO Robotic Pool Cleaner

4.7

About this business

4.793 reviews
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Vicki V.'s profile image
Vicki V. 
on Birdeye

4 weeks ago

Does an excellent job of getting not only large debris, but fine grit up. Love love Neo! 

Business response:

Thank you for your detailed and positive review, Vicki! We are thrilled that you're so happy with your NEO. Happy swimming! Your Polaris Team 

Shawn N.'s profile image
Shawn N. 
on Birdeye

9 months ago

Great so far 

Business response:

Thank you for taking the time to share your positive experience with us, Shawn! We're thrilled to hear that your NEO is performing well and hope you enjoy your pool time. Cheers, Your Polaris Team 

David L.'s profile image
David L. 
on Birdeye

a year ago

Everything worked well except when cleaning the walls it got tangled in it's cord. 

Business response:

Thank you for your review, David! We are sorry to hear your cleaner is getting tangled in the cord when cleaning the walls. For optimal patterning and reduced tangling, the floating cable should enter the water near the middle of the pool length. Only place enough cable in the water to reach the farthest point in the pool. Hopefully, this helps solve the problem, but if you need further assistance please call our technical support team at (800) 822-7933. All the best, Your Polaris Team  

Frequently asked questions about Polaris NEO Robotic Pool Cleaner

How is Polaris NEO Robotic Pool Cleaner rated?

Polaris NEO Robotic Pool Cleaner has a 4.7 star rating with 93 reviews. 

When is Polaris NEO Robotic Pool Cleaner open?

Polaris NEO Robotic Pool Cleaner is open now. It is open 24/7.