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About Ponderosa As a family owned and operated business for five generations, there’s nothing more important to us than keeping you connected with family and friends. That’s why at Ponderosa we strive to continuously push the boundaries of what’s possible, upgrading our network and advancing our products to give our community the best experience. We are constantly investing in our infrastructure to provide a network that’s optimized for today’s modern technology so you can stay connected – especially during extreme weather... read more
47671 Rd 200, O'Neals, CA, 93645, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Just moved to Friant and had some reservations about switching to a local provider. Ponderosa quickly quelled my fears. Their customer service has been top notch through Kimberly- they actually pick up the phone on the first call and have a broad knowledge base on the service they provide. The internet installation team, lead by Steven, put in some hard work to get my service set up and even came out the day following to problem solve a small issue. I have not had customer service like this in years- anywhere, if I am b... read more
Was a customer of ponderosa telephone for many years. The service is spotty "goes out often" Prices aren't competitive because it's a monopoly. The customer service is ok when you call during business hours.
The internet goes out at least every other month. I have paid for an upgraded router etc. The only reason they are in business is because there is nobody else other than oddball options like Hughes net. It’s hard not to be irritated by expensive internet with unreliable access.
This service is garbage. I pay $145 per month for internet and requires me having a land-line. This service works better if you are 2 months late. But if you pay on time month after month, the service is slow and sometimes doesn't work. This service is almost as bad as Viasat. Ponderosa is better off selling to Xfinity, then it would be quality Internet for way better price. ITS AS BAD AS OLD SCHOOL DIAL UP. On the 5th, tech came out was very helpful. Customer service, very helpful. But it still doesn't fix the problem. I wa... read more
Slow internet. Constantly drops. They have zero intentions of fixing it given they hold a monopoly on ground based internet in the area.
Ponderosa has a 4.8 star rating with 63 reviews.
Ponderosa is closed now. It will open at 8:00 a.m.