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Pool City

3.9
  • Pool & Hot Tub Service
  • Washington, PA

About this business

Home ServicesPool & Hot Tub Service

Welcome to Pool City, Washington's family fun superstore. We work hard to bring the Pittsburgh region the highest quality outdoor and indoor leisure products! With top brands like Jacuzzi® Hot Tubs, Sundance® Spas, Brunswick Billiards, Tropitone® Patio Furniture, Telescope Outdoor Dining, Weber® Grills, Hayward® Pool Equipment, and much more. We have everything you need to have more fun at home. Above ground pools, pool supplies & chemicals, patio furniture, firepits, retables, umbrellas, saunas, grills, hot tubs, hot tub & ... read more

Location details

460 Washington Road, UNIT 10, Washington, PA, 15301, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.9139 reviews
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Debra Kehn Betters's profile image
Debra Kehn Betters 
recommend  Recommended
4 years ago

I love Pool City for my Pool supplies. Caitlyn is so helpful and explains everything you ask. Actually all of her staff is great. Friendly and helpful explaining on how to use products. My pool is crystal clear and test is on point. Thank you for all your help in keeping my pool safe and clean. Debbie Betters 

Kiersten Wagner's profile image
Kiersten Wagner 
2 years ago

The Robinson location will sell you a pool, but you are on your own after that, we have gotten nothing but the run around for the installation (that we paid half down for) in April! We were promised late May early June installation for a pool we bought in March, and we are now going into July with no install date, no phone calls absolutely nothing. We are now looking into returning the pool that has sat in our driveway in boxes for 60 days, can’t wait to see how long that will take them to pick up & issue a return. I do no... read more

Brandi Rose's profile image
Brandi Rose 
4 years ago

Atrocious customer service. We have been trying to call the store for 30 minutes and no one will answer (and they are open for another 2 1/2 hours...so the Washington store is open right now, it's just no one is answering). General customer service isn't open on the weekends because we called there too. Pool came with no instructions on assembly and it isn't branded so we can't look it up online. 

Tishawana Terry's profile image
Tishawana Terry 
4 years ago

I called looking to shop local , the gentleman was very, very short and rude , lacked customer service. Will shop elsewhere. They lost a $400 sale. 

June Davis Spitznogle's profile image
June Davis Spitznogle 
6 years ago

They were great when it came to selling us the pool but their installer keeps giving us a installation date then doesn’t show up . Been waiting about 2 1/2 months now and counting 

Frequently asked questions about Pool City

How is Pool City rated?

Pool City has a 3.9 star rating with 139 reviews. 

When is Pool City open?

Pool City is closed now. It will open at 10:00 a.m.