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Poolwerx Buderim
- Pool & Hot Tub Service
- Mountain Creek, QLD
About this business
Location details
158 Karawatha Drive, Shop 1A, Mountain Creek Shopping Centre, Mountain Creek, QLD, 4557, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 1:00 p.m. | |
| Sun | 8:30 a.m. to 12:00 p.m. |
Great friendly team always willing to help and educate. Great prices. I would not go anywhere else.
Poolwerx mobile servicing is a great service provided by competent staff. The notification process is on point where you get a text the day before as a reminder of visit. They look after the area in a respectful manner taking any rubbish with them. They are not out to rip customers off with inflated product prices.
Disappointed in the phone manner of the owners wife. After getting the owner with his offsider out to have a look at my pool at Parrareara then ringing back to confirm something with him, she was quite rude and unaccomodating. Hence we've now taken our business elsewhere.
Mixed review. Sometimes the service is great, nice people, etc, couldn't be happier. Then, next time you are in, other employees look at you condescendingly, try to make you feel dumb, and clearly don't want to help. There's a few ladies in there that do this in particular. Consistency in training for public facing people may help. For example, one helpful guy, said to bring in my old filter just to be sure I was getting the right new one. Sent my wife back with it a few days later, and these 2 women ridiculed her for... read more
Just started looking after our pool. The team at the Buderim store have been exception. Great knowledge and advice. Recently had to replace the 20 year old sand filter. Technician came out a week prior and gave me info. And filter opinions. Technicians had the new filter installed and the old one taken away within a week. Excellent customer service.