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Poolwerx Carrollton

5.0
  • Pool & Hot Tub Service
  • Carrollton, TX

Location details

2150 N Josey Ln, Suite 126, Carrollton, TX, 75006, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 6:00 p.m.
Tue09:00 a.m. to 6:00 p.m.
Wed09:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 6:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
5.060 reviews
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Adam Parsons's profile image
Adam Parsons 
a week ago

Pools been green for over 2 months. Never had problems until Jeff was removed from my route. Then I had a few weeks of missed service, a pump problem from debris due to an improper service on a brand new motor I purchased 6 months ago, and nobody really seems too concerned about this. Yet I pay for their highest service package. ETA: false. The pool motor was out of service for 4 days. Your team came to install it one single week after I was notified that it wasn’t running fully. That was the first week of April. It’s now al... read more

Caryn Clark's profile image
Caryn Clark 
4 weeks ago

Kyle and the team at Poolwerx have been absolutely incredible in transforming our community pool, which had been neglected for quite some time. Thanks to their hard work and attention to detail, the pool now looks amazing. I’m genuinely excited to enjoy it this summer—total lifesavers! 

Lisa Meade's profile image
Lisa Meade 
6 months ago

Worst service in every category. This location took over another locations service contracts. I had been a customer of poolwerx for YEARS and was happy with the service provided prior to the contracts being shifted to Carrollton. If I could give them a negative number I would. They rarely showed up, they did not clean properly when they did come. They GROSSLY over charge and state that you agreed to things. They double bill. BEWARE!!!!!! I FIRED them, sent them proof of payment of invoices and they are now trying to char... read more

TJ Pryor's profile image
TJ Pryor 
4 weeks ago

Requested a warranty repair 14 months ago only to be given the run around multiple times from the repair dept and store manager. I would not recommend buying anything of value here and expect service after the transaction. Repairs still not made and no communication from the store. 

Denise Maxwell's profile image
Denise Maxwell 
3 months ago

Alex and all the staff at Poolwerx Carrollton have been amazingly generous with their time helping me get my hot tub adjusted chemically. As a new hot tub owner I’ve had lots and lots of questions. They’ve been able to test my water and get me on track to safe and healthy water. 

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Frequently asked questions about Poolwerx Carrollton

How is Poolwerx Carrollton rated?

Poolwerx Carrollton has a 5 star rating with 60 reviews. 

When is Poolwerx Carrollton open?

Poolwerx Carrollton is closed now. It will open tomorrow at 9:00 a.m.