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Poolwerx Castle Hill
- Pool & Hot Tub Service
- Castle Hill, NSW
About this business
Location details
6 Victoria Ave, Castle Hill, NSW, 2154, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 08:30 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
6 stars out of 5 for Poolwerx Castle Hill. I had an outstanding experience with their team from start to finish. Their WhatsApp communication was a game changer — quick, easy, and perfect for sharing photos, asking questions, and staying updated on every step of the process. It made the whole service smooth and stress free. Nathan, the technician, did an exceptional job diagnosing and cleaning my indoor pool. He explained clearly what went wrong, what needed fixing, and even shared photos and updates with his team to make su... read more
Very impressed with the workmanship and service that we received from Poolwerx and would fully recommend. We were on a tight timescale as we were visiting elderly parents from the UK and needed to sort out their swamp of a pool before returning back. Poolwerx were really understanding of our situation and completed a huge amount of work in a very short time - jetting and treating algae ridden sides of pool, re-balancing water chemistry, and replacing redundant pool equipment. We loved their WhatsApp chat, which meant our who... read more
I’ve been using Poolwerx Castle Hill for several months now, and I couldn’t be happier with their service. The team is always punctual, professional, and incredibly thorough. My pool has never looked better — crystal clear water, balanced chemicals, and clean filters every visit. Communication is top-notch — they always notify us before arriving and leave detailed service reports afterward. Anytime we’ve had a question or needed an adjustment, their customer service has been quick and friendly. If you’re looking for a depen... read more
Outstanding Service and Expertise from Josh at Poolwerx Castle Hill! I can’t speak highly enough of Josh at Poolwerx Castle Hill. I reached out for help diagnosing an issue with my pool filter, and Josh went above and beyond. His technical knowledge was impressive, and he took the time to clearly explain the problem and guide me through the solution. What stood out most was his genuine willingness to share his expertise — not just trying to sell a repair or new parts, but actually helping me understand what was wrong and h... read more
I had a not-so-good experience with another pool shop and saw some good reviews with Poolwerx Castle Hill and thought I'd give them a go. The experience in the shop was pleasant and right away they put me on whatsapp with the entire team. From there, I received prompt request for information, photos and videos to show my issues (what a great idea!). This definitely helped non pool tekkies like me in explaining my issues. They then advised when a technician can come out to look at the problem. Everything was done via whatsa... read more