This profile has been claimed by the business owner or representative.
Poolwerx Toowoomba
- Pool & Hot Tub Service
- Kearneys Spring, QLD
About this business
Location details
Willowglen Shopping Centre, Shop 6/837 Ruthven St, Kearneys Spring, QLD, 4350, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My mother has used this service for 8 years, and on their most recent visit, the doorbell camera footage shows the technician leaving the gate open and letting her dogs out. When she reached out to Poolwerx to share her feedback, she received no apology or even acknowledgement. She was only lucky enough to have neighbours who recognised the pups and kept them safe.
Called Poolwerx in to diagnose a problem with my chlorinator, said that they where sending their best technician, diagnosed nothing and charged me $150 for the privilage. Great work
I have used Poolworx for 2 years. I recently rang poolworx to send a repairman for what I thought was a major problem. I expected that this would cost me money. Harry called me later that afternoon and talked me through the entire process that not only resolved the entire problem, but helped me to learn a bit more about how my system works. A solution and an education for $0.00.
They had great communication while quoting a $7000 acid dosing system and robot but once it was installed and they got paid they now ignore my emails. We still require the skimmer flap, but since it’s such a cheap part they don’t seem interested
Absolutely love the Toowoomba team, Harry & Megha are always so helpful when we pop in for a water test on Saturdays!