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Poolwerx West Lakes
- Pool & Hot Tub Service
- West Lakes, SA
About this business
Location details
Shop 2/42 Frederick Rd, West Lakes, SA, 5021, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:30 p.m. | |
| Tue | 09:00 a.m. to 5:30 p.m. | |
| Wed | 09:00 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 5:30 p.m. | |
| Fri | 09:00 a.m. to 5:30 p.m. | |
| Sat | 09:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Not really the value of service for the price, the tech didnt clean out my skimmer box, supposedly added chlorine and charged me for it but when i checked the next day the pool had no chlorine and did not even let me know tbat my sand filter is leaking. The so called pool tech had no idea what my salt ratiing for chlorinator is, my chlorinator needs 3500ppm for salt and he has it listed as needing 6500-7000. He damaged my MPV by ovet tightening the union joint and also lied about condition of pool being green, I wont bother... read more
We arranged a call out visit from a technician (for which we had to pay $299 upfront), received no communication about the details of the visit and were left waiting all day until we followed up. When the technician arrived he admitted to not knowing much about the pool set up before causing damage to our pool area and not performing the purpose of the call out. A follow up email was sent to the company with no reply and they even charged us an additional fee for pool chemicals which we did not require as per the advice of t... read more
Useless!!! Went in for a spare part was told that they’ll have to source it from another store and that it would be in on Thursday. Went in the following Friday only to be told that they’ll haven’t got it. Waste of time and poor customer service!!!
Great place, I always have a bit of banter with the knowledgeable young lady at the counter and the information all of the staff have given me has been excellent.
Unfriendly, unhelpful. Went in for a water test & to get chemicals but when I told them it was for an above ground intex pool the I presume owner sighed, rolled his eyes & wasn’t interested, won’t be getting anything from here for the new pool either.
Frequently asked questions about Poolwerx West Lakes
How is Poolwerx West Lakes rated?
Poolwerx West Lakes has a 4 star rating with 48 reviews.
When is Poolwerx West Lakes open?
Poolwerx West Lakes is closed now. It will open at 9:00 a.m.