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Premier Bath & Kitchen
- Kitchen & Bath
- Santa Rosa, CA
About this business
About Premier Bath and Kitchen Premier Bath and Kitchen (PBK), a Division of PACE Supply, and has been an industry staple for 19+ years; bringing you an unparalleled kitchen and bath showroom experience. PBK is an employee-owned company, where everyone is treated as a person and not a number. PBK offers some of the world’s finest brands of plumbing, lighting, appliances, and even door hardware for any type of project and budget. Our live displays are equipped with the latest in luxury designs and brands, smart appliances, p... read more
Location details
3201 Cleveland Ave, Santa Rosa, CA, 95403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
As my wife and I walked into the showroom, we were greeted by a rather unpleasant woman at the front desk. She reminded us quite snorkely that they would be closing veary soon Store hours are 9-5 it was 4:45. The entire time we were in the showroom. Not a single other sales rep would even look at us. We did have questions about faucets. The showroom is quite lovely with many options. It's a shame that they do not take customer service more seriously. The showroom was beautiful and spotless. I recommend this place if you wan... read more
Excellent service! They understood my need to get the items on time and delivered as expected! Thank you! Great team to work with!
The most expensive plumbing accessories you will ever buy. But the customer service is amazing
When we built our home several years back, all of the toilets, sinks, plumbing, fixtures, door, handles, stops, etc. were selected with the expertise of a PBK consultant. Since that time we have gone back time and again to make additional purchases and have always been assisted by professional, knowledgeable, and courteous staff. On two or three occasions, we’ve needed help with technical issues when a faucet began to leak or a toilet was misbehaving. Without fail, we received quick response to inquiries and were d... read more
During the ordering process, they are nice and pretty helpful. But once you order your fixtures, you no longer become a priority. I have been waiting for about a month for a piece that should have arrived weeks ago. Nothing is a priority for them and they don’t return your calls very quickly or not at all. The mistakes they make on the items are frustrating and they make everything seems likes it not their fault. It’s been challenging to say the least.
Frequently asked questions about Premier Bath & Kitchen
How is Premier Bath & Kitchen rated?
Premier Bath & Kitchen has a 4.8 star rating with 28 reviews.
When is Premier Bath & Kitchen open?
Premier Bath & Kitchen is closed now. It will open tomorrow at 9:00 a.m.