This profile has been claimed by the business owner or representative.
Premier Bath & Kitchen
- Kitchen & Bath
- Santa Rosa, CA
About this business
About Premier Bath and Kitchen Premier Bath and Kitchen (PBK), a Division of PACE Supply, and has been an industry staple for 19+ years; bringing you an unparalleled kitchen and bath showroom experience. PBK is an employee-owned company, where everyone is treated as a person and not a number. PBK offers some of the world’s finest brands of plumbing, lighting, appliances, and even door hardware for any type of project and budget. Our live displays are equipped with the latest in luxury designs and brands, smart appliances, p... read more
Location details
3201 Cleveland Ave, Santa Rosa, CA, 95403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
This is a horrible business to deal with. After speaking close to 45,000 we have had all of the following occur: They shut down their Walnut Creek Store when we had deliveries due us and NOT ONE PERSON CONTACT US TO TELL US THEY WERE CLOSING. Not 1 We found out when we reached out to a sales rep in regards to having our items delivered and the voice recording stated the business was closed. I called the Sacramento number and was transferred to a gentleman who stated he was going to have to return all my purchases and re s... read more
Just walked in and was totally ignored. I looked at the prices myself in the books and tried to help myself through the process. Way expensive for what your getting and no customer service on top of that. Do yourself a favor and go somewhere else. BTW, I was the only customer in there!!!
As my wife and I walked into the showroom, we were greeted by a rather unpleasant woman at the front desk. She reminded us quite snorkely that they would be closing veary soon Store hours are 9-5 it was 4:45. The entire time we were in the showroom. Not a single other sales rep would even look at us. We did have questions about faucets. The showroom is quite lovely with many options. It's a shame that they do not take customer service more seriously. The showroom was beautiful and spotless. I recommend this place if you wan... read more
Great display of all the things you want to see for kitchen and bath, including some lights. Nice that they have a working shower display to get a sense of the spray patterns, but only a few so not tremendously helpful. Downside is that they weren't very helpful or knowledgeable of the products. We were focused on a brand our plumber recommended, but other than looking on line they didn't know much about the options. Pricing wasn't great either. Ended up looking at the brand's website myself, then calling their custome... read more
My experience at PBK was terrific. We walked in at 4:15 last Friday and was warmly greeted by the front desk. We were looking for 2 replacement parts (different brands and fixtures) that 2 plumbers had difficulty finding. A big shout out for Tracey Schafer... she researched both and was able to find them for us. One she was able to get covered by the manufacturer which was great as the plumber wanted to charge us $450 for the part. We will be adding a bath and bar in an upcoming project and we will definitely back for f... read more
Frequently asked questions about Premier Bath & Kitchen
How is Premier Bath & Kitchen rated?
Premier Bath & Kitchen has a 4.8 star rating with 42 reviews.
When is Premier Bath & Kitchen open?
Premier Bath & Kitchen is open now. It will close at 5:00 p.m.